Systems Administrator, Senior

Systems Administrator, Senior 

Location:  Fort Meade and Colorado Springs 

Category: Information Technology 
Job ID: CIS0000D3 – Colorado Springs 

Job ID: CIS0000BB – Fort Meade, MD 

The mission of the Allen Integrated Solutions Lone Wolf Team is to operate and maintain the Distributed Continuity Integrated Network – Top Secret Enterprise Services (DCIN-TS ES). The DCIN-TS ES is a DoD provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff.  
Candidates are expected to have a strong work ethic and possess the ability to work as a critical member of a team in pursuit of mission objectives and in the support of our customers. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful in this role you'll be able to rapidly adapt and learn how to operate the front and back end of new products and processes.  

Responsibilities: 

• Manage the functionality and efficiency of a network operations center supporting IT infrastructure at multiple locations. 

• Develop, track, revise and monitor policies and standards for allocation related to the use of information technology and computing resources and assure and sustain the integrity and security of network infrastructure. 

• Diagnose and solve customer issues, manage customer accounts, perform account establishment and repair, and find ways to improve support procedures. 

• Assist end-users through Email, Phone and Remote assistance 

• Respond to requests and conduct, track and report network systems and hardware accountability and materiel destruction. 

• Utilize tools/utilities to provide remote technical support services on desk-side equipment employees and contractors as able. 

• Maintains written documentation of incidents and escalate issues to the appropriate level of support as required by documented policy and procedures. 

• Patch and maintain servers, workstations, SANs, etc. 

• Deploy software through use of technologies such as SCCM.  Conduct remote imaging and configurations of geographically separated systems. 

• Provide advice and training to end-users, and guide and inform senior leadership. 

• Maintain current knowledge of relevant technologies as assigned. 

• Participate in special projects as required. 

Here’s What You’ll Need: 

• Bachelor’s degree in a computer science or a related scientific discipline or 5 or more years of relative experience may be substituted for a BS or BA degree. 

• 5-7 years of experience in an administrator position 

• Must be a self-starter who can take senior-leader guidance and intent, and oversee the operations of independent and collaborative, assigned projects. 

• Must be DoD 8570.01-M compliant, IAT II. (CCNA Security, CySA+, GICSP, GSEC, Security+, or SSCP) 

• Current MCSA certification 

• Able to perform shift work to include nights and weekends 

Preferred: 

• Demonstrated experience in analysis simulation environment, configuring/troubleshooting software/hardware enhancements, application deployments, and infrastructure upgrades in a dynamic information systems hosting environment. 

 Allen Integrated Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.