Overview

POSITION TITLE (Oracle title)

SYSTEMS ADMINISTRATOR II

 

WORKING TITLE

Systems Administrator II-UNIX

 

SCHOOL/DEPARTMENT

Technology Services Division

 

LOCATION

Crossroads II, Cary, NC

 

PAY GRADE

Technology Band Grade 27

 

FLSA STATUS

Exempt

 

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

 

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek

POSITION PURPOSE:

Plays a critical role in managing, maintaining, and optimizing the Linux/AIX server environment across Wake County Public Schools (WCPSS). Responsible for ensuring the stability, reliability, and security of Linux-based systems to support the educational and administrative functions of the school district. Provides expert-level support and guidance to junior IT staff, implements best practices, and contributes to strategic IT planning.

 

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Comprehensive knowledge of Linux distributions such as Red Hat, Ubuntu, and CentOS. Understanding of system administration tasks including installation, configuration, and maintenance of Linux servers;
• Proficiency in shell scripting (e.g., Bash) and automation tools (e.g., Ansible, Puppet, Chef);
• Knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, routing). Understanding of network services and configurations on Linux systems;
• Familiarity with web server administration (e.g., Apache, Nginx) and database management (e.g., MySQL, PostgreSQL);
• Knowledge of Linux security practices, including firewall configurations (e.g., iptables, firewall), user permissions, and access controls. Awareness of common security threats and mitigation strategies for Linux environments;
• Understanding of backup and disaster recovery solutions and methodologies for Linux systems;
• Familiarity with cloud services and infrastructure, such as AWS or Azure, is beneficial;
• Knowledge of containerization technologies (e.g., Docker, Kubernetes) and their deployment and management in Linux environments;
• Knowledge of IT Operations and Data Center Controls;
• Knowledge of Storage Area Networks (SAN);
• Advanced skills in diagnosing and resolving complex technical issues related to Linux systems, hardware, and network connectivity;
• Skills in monitoring system performance, identifying bottlenecks, and implementing optimizations to ensure system efficiency and reliability;
• Skills in managing IT projects, including planning, execution, and coordination with other IT team members and stakeholders;
• Strong verbal and written communication skills, with the ability to convey technical information to both technical and non-technical audiences;
• Strong problem-solving skills to address and resolve technical challenges efficiently and effectively;
• Ability to create and maintain detailed documentation for system configurations, processes, and troubleshooting procedures;
• Ability to provide high-quality technical support and customer service to end-users and IT staff;
• Ability to work effectively with cross-functional teams, vendors, and stakeholders to achieve IT objectives and resolve issues;
• Ability to analyze complex systems and data to identify issues, make informed decisions, and implement effective solutions;

 

• Ability to adapt to changing technologies and priorities, staying current with industry trends and best practices;
• Ability to pay keen attention to detail to ensure accuracy in system configurations, documentation, and adherence to policies and standards;
• Ability to make sound decisions under pressure, balancing technical requirements with organizational needs;
• Ability to mentor and guide junior IT staff, providing leadership, support, and training in technical and project-related matters;
• Ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, vendors, contractors, external agencies, and the community.

 

EDUCATION, TRAINING, AND EXPERIENCE

• Bachelor’s degree in computer science, Information Technology, or a related field; AND
• Five years of experience as a Systems Administrator or similar role, with a focus on Linux-based