Systems Administrator II

Job Posting Title:

Systems Administrator II

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Apr 14, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:  

• 100% employer-paid basic medical coverage 

• Free Capital Metro bus rides

• Retirement contributions  

• Paid vacation, sick time, and holidays

• Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/  to learn more about the total benefits offered when you join our team!

Purpose

Provides support for the IT unit within University Housing and Dining (UHD). Serves as a primary administrator for C-Cure/ CS GOLD (Door Access System) and Micros (Point of Sale System). Provides server administration support for UHD. Assists with all other IT functions as needed.

Responsibilities

• Serve as primary administrator for StarRez Housing software. Includes monitoring system operations, developing front end process graphs, managing reports, improving processes, and working with other IT teams to maintain and improve system. Train and assist professional and student staff on use of StarRez. Develop protocols and training materials.

• Serve as secondary administrator for UHD Point of Sale systems which includes Oracle Hospitality (formerly Micros) Simphony system and CBORD Get. Enter new items, edit items, design touchscreens, enter pricing updates, enter new employees, deactivate employees, configure reports, and all other Point of Sale administration tasks. Meet with Dining Managers regularly to ensure smooth operations of the Point of Sale System.

• Assist the IT Leadership team with daily server administration tasks. Monitor the specifications and development of hardware and software with a view toward improved system performance. Advise IT Leadership Team concerning the interaction of software and hardware components and assist in the installation and maintenance of software and hardware.

• Perform installation, configuration, repair, maintenance, and upgrades on Windows hardware, related equipment, and various university applications. Oversee the maintenance of components and guide student technical staff. Provide computer desktop support and services to UHD end-users with a professional demeanor.

• Participate in UHD Initiatives. Attend regularly scheduled meetings. Perform special projects and tasks. Perform other duties as assigned.

• Occasional after hours and on call duties.

Required Qualifications

• 3 years of experience installing, configuring, and troubleshooting modern Windows Desktop computers.

• 3 years of experience installing, configuring, and troubleshooting computer-related peripherals.

• 3 years of experience installing, configuring, and troubleshooting various software titles including Microsoft Office applications.

• 3 years of experience troubleshooting network-related hardware.

• 3 years of experience in Windows Server administration.

Preferred Qualifications

• More than the minimum years of experience with all functions listed in the required qualifications.

• Experience managing a door access system.

• Experience managing a point-of-sale system.

• Experience with Food Pro or similar food management system.

• Experience with Active Directory/Group Policy in an enterprise environment.

Salary Range

$73,500 + depending on qualifications

Working Conditions

• May work in all weather conditions 

• May work in extreme temperatures 

• May work around standard office conditions 

• May work around electrical and mechanical hazards

• Repetitive use of keyboard at a workstation 

• Use of manual dexterity 

• Climbing stairs 

• Climbing of ladders 

• Lifting and moving 

Work Shift

• Monday - Friday, 8:00AM - 5:0