System Administrator- Lead

Description

We are seeking an exceptional Systems Administrator to serve as a Lead for enterprise-level federal operations. This senior-level position requires a technical leader who can ensure stable operation of complex computer software systems and network connections while managing distributed teams supporting large-scale Oracle environments. The successful candidate will provide strategic technical direction, optimize system performance, and lead multi-location operational support for mission-critical federal systems serving over 300,000 users. 

The Defense Logistics Agency (DLA) Program Executive Office (PEO), J62- System Applications and Products (SAP) Platform, J62X mission requires providing consolidated application support and technical services for the DLA Enterprise Resource Planning (ERP) applications suite of systems supporting PEO Portfolios, Information Technology (IT) programs and projects across the DLA IT Enterprise.

This consolidated application support includes, but is not limited to, application database administration, application-level web system administration, and technical support for up to an estimated 300 DLA applications/systems in production, test, development, and or staging environments hosted in government or commercial cloud and on-premise environments.

Roles and Responsibilities:

Systems Leadership & Enterprise Management

• Lead Design and Operational technical teams supporting enterprise Oracle Fusion Middleware platforms with 300,000+ users

• Direct day-to-day system administration across multiple locations including system optimization and user assistance

• Plan, develop, install, configure, maintain, and optimize all network software and communication links

• Organize and direct configuration and operation of information management systems

Infrastructure Operations & Support

• Ensure stable operation of approximately 300 enterprise applications across Windows, UNIX, and Linux platforms

• Provide local and remote maintenance support for operational systems deployed at multiple locations

• Perform general maintenance, upgrades, and new installations of servers and applications

• Manage 150-200 monthly tickets with strict SLAs: incidents (8hr assign/72hr close), service requests (24hr assign/5-7 day close)

• Provide 24/7 on-call support for production systems on rotating basis

Performance Analysis & Optimization

• Conduct capacity and performance analysis across enterprise environments

• Provide system configuration change and upgrade recommendations

• Apply advanced technical knowledge of application networking including load balancing and fault tolerance

• Develop automated tools and scripts to increase system administrator efficiency and accuracy

• Monitor application logs and system performance to ensure optimal operations

Security & Compliance Management

• Perform vulnerability management and security assessments across all platforms

• Implement Security Technical Implementation Guides (STIGs) and respond to CERT tasking

• Support Risk Management Framework (RMF) audits and Information Assurance assessments

• Maintain federal security compliance and coordinate vulnerability remediation

Training & Process Development

• Develop system administrator procedures and conduct training and skills assessments

• Provide end user training and Tier III support for technical issues

• Create and maintain technical documentation using SELC format

• Maintain SharePoint documentation libraries for all recurring processes

Strategic Technology Direction

• Provide recommendations on technology direction to align with business vision

• Analyze and resolve end user software program and connectivity issues

• Present technical solutions and recommendations to executive-level stakeholders

• Act as technical liaison between operations, development, and project management teams

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Required/Desired Skills:

• Minimum 10 years of specialized experience in Information Processing

• 4+ years concentrated, hands-on experience installing, configuring, maintaining, and resolving software issues  

• Secret clearance or higher preferred

• 8570 compliance (Active Security and OS certifications)

• Leadership experience managing Design and Operational technical teams

• Enterprise-scale experience supporting systems with over 300,000 u