System Admin - Regional IT Ops & Support

Job Title

System Admin - Regional IT Ops & Support

Job Description

The System Administrator is responsible for all operational aspects of the installed Infrastructure, with special attention to providing a reliable service to the stakeholders. A System Administrator should have excellent troubleshooting skills to be able to manage and solve complex incidents, while having the ability to continue development of the infrastructure to improve service. The System Administrator will assist with technical strategic plans, turning these into actions that they are responsible for managing and implementing long-term. Also, this position should possess the knowledge and skills to understand the stakeholders needs, design and implement solutions in the production environment. This role is primarily focused on managing, developing and maintaining an operational infrastructure in the Americas.  Working to quickly resolve incidents and problems that occur, minimizing the impact on the Region to keep a high availability of the infrastructure.

What you’ll do here as the System Admin - Regional IT Ops & Support?

• Assist with IT Scope during Axis Experience Center (AEC) and other Facility buildouts, including turn-ups

• Operate and monitor local area networks (LAN)

• Install and configure software, hardware and networks

• Ensure security and efficiency of IT infrastructure

• Troubleshoot issues and outages independently

• Liaise with HQ in Lund to escalate and resolve issues with networks, servers and enterprise applications.

• Responsible for access control infrastructure

• Assist with upgrades of systems

• Train staff on new technologies

• Respond to service requests and provide end-user support, including training as needed

• Build and maintain internal wiki with technical documentation, manuals and IT policies

• Identify and suggest possible improvements to policies, procedures and systems

Who are we looking for/Who are you?

• Works well under pressure and stressful situations, demonstrating the ability to multi-task, and be able to meet deadlines

• Attention to detail and the ability to accurately document technical issues

• Excellent verbal and written communication skills

• Works cooperatively and collaboratively within a global team

We'd love to hear that you have/are:

• Associates / Bachelor’s degree in Computer Science or Management Information Systems

• 3+ years of System Admin experience with databases, network, hardware / software upgrades, network design

• IT Certifications

Physical Demands and Travel:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is frequently required to lift 10 - 25 lbs. occasionally more.

• Expected travel time for this position is 25%.

What we offer:

Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians’:

• Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

• Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs

• Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account

• Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)

• Help prepare for your life after retirement through our 401(k) program and employer matching

Type of Employment

Permanent Employment

Posting End Date

2025-01-09

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United b