SVP Sales

We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission to be the first payment choice, everywhere and every day, we work to create a world where people can live fearlessly today, knowing they are in control of tomorrow.  Through our Values - Customer First, Own It, Stronger Together & Change The Game - we represent the next generation of payments, helping people across the globe to fearlessly take control of their financial future.
We are Zip, and we are just getting started.
About the RoleAs a pivotal member of our US executive leadership team, you’ll be partnering closely with local leaders and be directly responsible for designing and executing the commercial sales strategy and plan.
The best candidates will be experienced professionals who understand the Payments industry and wouldn’t settle for anything less than the opportunity to build a world class Sales organization and team.
We are looking for individuals who thrive in a competitive environment, enjoy taking on new challenges, and are excited to drive new business in the fast-growing Buy Now, Pay Later space!
What you'll own:

Grow Zip’s new merchant pipeline

• End to end ownership of growing Zip’s new merchant aligned to your vertical strategy
• Build solid relationships with prospective enterprise merchants, helping your team close the deal
• Manage the Sales teams (SMB, Mid Market, Enterprise), driving sales effectiveness and coaching them to build their portfolio and close sales deals.
• Develop and own SMB merchant acquisition strategy, end to end.
• Co-own relationships, with Partnerships team, of key channel partners to increase referral business
• Ensure Sales teams are trained and well versed at pitching Zip.
• Engage in industry events to build advocacy and Zip awareness amongst potential merchants

Drive Merchant back book growth

• Manage the Merchant Success team to seamlessly onboard and grow Zip share of checkout in with existing merchants. This includes leveraging merchant marketing, improving Zip exposure on merchant assets and cross selling new products.
• Build solid relationships with key merchant partners

Develop vertical strategy which guides customer segmentation and product development

• Deep understanding of payments ecosystem in the US
• You will own the end to end concept to implementation of your vertical strategy. You’ll lead your Merchant Product team and collaborate closely with wider Product teams to create vertical based payment solutions. You’ll also collaborate closely with Merchant Marketing and Data & Insights to help you succeed. 
• Have a deep understanding of payments and develop vertical based merchant payment solutions

Drive performance efficiency with robust cadences

• Know your numbers, own your numbers
• Develop Sales team targets and commission structures, attractive to the team and aligned to company goals
• Establish regular Sales and Commercial team reviews/check ins with wider business leaders, tracking historical performance and forecasting for the future

Leadership and Development

• Lead, develop and coach a team of approximately 30 people
• Develop strong succession plans and growth opportunities for the broader commercial team
• Create a high performance culture to empower the team to increase their sales acumen, communication and critical thinking skills 
• Work closely with Leadership, Finance, HR, and Legal teams to design, create and deploy effective sales incentive and commission programs that drive the right behaviors and desired outcomes for the business

To help us level up, you'll bring:

• Tertiary qualifications in Business, Finance, Engineering or related discipline
• Deep understanding and experience in selling payments solutions
• Significant proven experience (15+ years) in building a Sales and Commercial function, with significant experience in developing and coaching large teams. You will have extensive experience in mid market and/or enterprise Sales. 
• Outstanding interpersonal and networking skills - demonstrated executive level network among key retailers in the US. Proven background in initiating and growing executive level relationships with retailers.
• Self-starter attitude takes ownership and proactively takes the lead to get things done. Ability to exercise judgment and solve difficult problems. 
• Excellent verbal, written communication and presentation skills
• A preference for quality over quantity - you get the insights right and aspire to build the right solution; you like a team that holds each other to a high bar
• Commercial whizz: a fast and accurate j