Surveillance Technician

TWENTY-NINE PALMS BAND OF MISSION INDIANS

SUMMARY:

This position is responsible for all audio, video and related equipment of the department. Also responsible to observe and report incidents that might jeopardize Tribal assets, safety of team members, patrons and the integrity of the games and maintain Surveillance equipment in operating condition. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Assist management with planning and critical assignment of placing and designing installation projects, locations, migration to a digital platform.
• Install and repair, reposition, or remove various types of audio and/or video cameras, monitors, DRV’s which may include the installation of new service or electrical lines throughout the Casino and Property.
• Responsible for video Surveillance of activities throughout the casino and property.
• Assist with Bids for ordering any components parts necessary for new or replacement of existing equipment.
• Recommend updates to electronic equipment for digital platform.
• Program time, date and title with corresponding games and sequencing and IP address.
• Communicate and coordinate with Casino General Manager and Directors on an as needed basis verbally or in writing.
• Assist engineering in maintaining Panic Alarm Panels (security function).
• Maintain a monthly activities and repair log, notifying the Gaming Commission as necessary to comply with Gaming Regulations.
• Attend meetings when requested and be prepared to present reports.
• Assist in training of other team members or sharing of knowledge which add to the overall success of the department.
• Ensure compliance with Federal, State and Tribal – State Compact, Tribal, NIGC (National Indian Gaming Commission), Gaming Commission, Regulations, Policies and Procedures with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

SUPERVISORY RESPONSIBILITIES:

This job does not require supervisory duties.