Jobs and Careers

Support Professional, Liberal Arts

Grand Rapids, United Statesfull_timeVerifiedPosted 7 Jan 2025

💰 $52,000/yr

About the role

The Support Professional for Liberal Arts provides administrative support to the Dean & Dean’s Office in order to meet School of Liberal Arts (SLA) goals utilizing excellent judgment at all times. The position duties include, but are not limited to: monitoring budget and expenditure, processing faculty payroll, workload & reimbursements, master schedule revisions, student scheduling assistance, and various operational items.

Requisition ID: 674
Position Number: 00001803
Employee Group: APSS
Schedule: 40 hours/52 weeks, 8:00 AM - 5:00 PM
Compensation: Level A, $19.83 - $26.87 per hour
Benefits: Full-time
Reports to: Dean of Liberal Arts
Posting Opens: 01/16/2025
Posting Closes: 01/30/2025

ESSENTIAL FUNCTIONS

Maintain discretion when dealing with sensitive and/or confidential information.
Greet and direct students, visitors, faculty and staff in a professional manner, assisting with questions and concerns via phone and personal inquiries.
Perform general office duties by establishing and maintaining a variety of electronic and paper files that are general and confidential; accurately update or assist with development in writing general correspondence; scheduling meetings and answering the telephone.
Serve as the first point of contact for the Dean’s scheduling needs and liaison with other college and community offices; maintain appointment calendar, work schedules, and critical timelines.
Assist with travel arrangements and prepare expense reimbursements as needed.
Maintain and purchase office supplies for Dean’s office.
Arrange for meetings and prepare meeting materials as requested. May be asked to take effective meeting notes, accurately transcribe and distribute.
Process and verify faculty payroll for the SLA to include full-time faculty base load and overload, assigned and not assigned; part-time faculty load; and equated overload/release time.
Calculate faculty payroll corrections during the semester ensuring the mathematical pro-ratio and rate(s) of pay for faculty members is accurate, including FMLA pay issues.
Assist the Dean and Associate Dean in developing, monitoring, auditing and reconciling the Dean’s budget.
Assist Dean with student class conflicts (overloading, reworking schedules, etc.)
Print transcripts, schedules, other documents off CWIS, and assist students with class changes, referring them to the appropriate offices as necessary.
Process requests, questions, and conflicts that come from students, faculty and other GRCC staff, as well as working with all departments and programs of SLA.
Work with Dean and Associate Dean to resolve student complaints.
Compile data from a variety of sources and create accurate summary reports as requested.
Independently prepare recurring reports and take appropriate action.
Assist in development, researching, and implementing special projects.
Accurately update or assist with development of various internal and public documents.
Develop and maintain the SLA web page.
Manage department head elections with Associate Dean.
Manage room change process in accordance with ADA requirements.
Assist with Middle/Early College requests.
Exhibit a working knowledge of college departments and services available for students, staff, faculty, and the community.
Work independently with minimal supervision.
Participate as a member or leader on teams or committees as requested or as mutually agreed upon.
Ability to work effectively with diverse groups and individuals in a team environment.
Incorporate Raider values into a professional work environment.
Willing and able to work as a team with other co-workers.
Assist in setting up school-wide meetings.
Participate as a member on teams or committees as requested.
Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
Performs other related duties as assigned