Support Engineer Tier 3
CymulateAbout the role
<div class="content-intro"><h1><span style="font-family: arial, helvetica, sans-serif;"><strong>Make Your Mark</strong></span></h1> <p><span style="font-family: arial, helvetica, sans-serif;">Cymulate’s Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we’re always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.</span></p></div><div class="p-rich_text_section">Cymulate's Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we're always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.</div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section"><strong data-stringify-type="bold">What Does The Team Do?</strong></div> <div class="p-rich_text_section">The Cymulate R&D team are the crucial behind-the-scenes wonders who bring our powerful products to life before releasing them into the world. They are constantly asking how things can be improved, solved, or made easier for our customers. There's no challenge they'll back down from, and we'd never want them to!</div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section"><strong data-stringify-type="bold">What You Will Do?</strong></div> <div class="p-rich_text_section"> <ul> <li>Serve as the final escalation point for complex and critical production issues</li> <li>Take a proactive role in identifying recurring issues, weak points, and improvement opportunities</li> <li>Push for high-quality, long-term solutions, not just short-term fixes</li> <li>Work side-by-side with R&D engineers on debugging, root cause analysis, and permanent fixes</li> &l
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