Support Engineer, Industrial Water Treatment

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company, recognized three years in a row. For more information about Solenis, please visit www.solenis.com. 

What You'll Do

We are hiring a Support Engineer to support our Garyville, LA site! You will be the primary support for our client and ensure treatment chemicals and equipment are used effectively and safely.

Other responsibilities include:

• Helps and works with Sales Account Managers with the design and implementation of treatment programs
• Communicates with sales management of activity within the account
• Assists with growth opportunities within existing customer.
• Routine service and testing as required to ensure safe and effective treatment programs, generate reports after each service round and distribute as required, maintain inventory record.
• Assists with technical issues at customer site, brings any issues to the customers attention and works with key account managers to put together a plan for corrective action – ensures the sales account managers are kept informed out outcomes and follow up.
• Look for growth opportunities at existing customer site and assist with growth opportunities as required.
• Assist with data analysis on program performance.
• Participate in technical training opportunities for advancement of skills and knowledge.

What You'll Bring

• Bachelor's Degree; or relevant industrial experience.
• Must have a valid Driver’s License and acceptable Motor Vehicle Record Solid mechanical and electrical aptitude and skills.
• Ability to occasionally lift and carry 50 pounds.
• Problem solver.
• Customer focused.
• Good communication skills both written and oral.
• Strong Work Ethic.
• Ability to work autonomously

Perks!  

• Competitive health + wellness benefit plan  
• Continuous professional development with many opportunities for growth!  
• Recharge with 15 days of paid time off  
• Competitive Salary and bonuses  
• 401k Plan  

Come work with us at Solenis, where you can build a career that makes a difference. 

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solen