Support - Buy Direct

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

What will you be doing?

• Contribute to BuyDirect process including the preparation and monitoring of formal Buy Direct offers to clients

• Follow up on all pending BuyDirect offers to expedite processing; maintain regular communication with clients to address any inquiries or concerns

• Complete Buy Direct payments promptly and accurately and oversee client payment methods and address any payment-related issues

• Build and maintain relationships with BuyDirect clients

• Implement new BuyDirect clients into the system and document all client parameters

• Monitor VRIMS workbaskets and prioritizing Buy Direct tasks

• Contact clients for title issues and escalate with the appropriate BuyDirect team member

• Create BuyDirect related reports to show profit/loss, volume, etc.and other key metrics

• Manage aged buy direct inventory efficiently to minimize losses and maximize profits

• Perform all other duties and special projects as assigned.

What are we looking for?

• High School Diploma or equivalent, a degree in Business Administration or relevant field, or equivalent work experience

• Additional education, certifications, or experience are a plus

• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

• 2-4 years’ experience in customer-facing or administrative services or related fields

• Experience with direct purchase processes, payment processing, client relationship management , and/or inventory management preferred but not required

• Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department

• Understanding of accounting principles and bookkeeping software may be required

• Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security

#LI-CD1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leav