Supplier Relationship Manager - Global Travel

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With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Travel Supplier Relationship Manager

The Travel Supplier Relationship Manager oversees Strada’s relationships with global travel partners and ensures the company receives competitive pricing, strong service delivery, and consistent program performance. The role manages contract negotiations, renewals, and governance routines while working with business leaders to align supplier agreements with operational needs. It requires advanced travel industry knowledge, strong financial and commercial skills, and the ability to influence partners across regions. The manager drives data based decisions, leads sourcing activity, and maintains high standards for compliance, service levels, and supplier accountability.

Responsibilities

Ongoing Travel Program:

• Manage relationships with travel vendors (like airlines, hotels, and rental car companies) to ensure they meet the needs of the program and its travelers. This role involves negotiating rates, contracts, and ensuring the delivery of services that align with the program's goals, like cost-effectiveness and traveler satisfaction.

• Manage Meetings & Events process.

• Work with Strada business leaders to understand requirements and business outcomes to effectively negotiate deals that meet those needs.

• Lead governance process for tier A and B suppliers.

• Complete assigned special projects, meeting schedule, and quality requirements

• Demonstrate ability to effectively manage projects with a pipeline of sourcing activities and deliver on associated timelines.

• Adopt and utilize Global Supplier Management tools and reporting mechanisms.

• Provide necessary visibility to Global Supplier Management leaders; escalate issues appropriately.

• Proactively maintain and build expertise by staying informed of industry trends and technology shifts.

Travel suppliers:

• Function as the contractual point of contact between the company and suppliers, including executive and account leadership where required; manage the overall supplier relationship, including the goals and objectives of the business.

• Lead supplier governance routines, as defined by Global Supplier Management policies and supplier tiering.

• Ensure all documentation is accurate and maintained within the assigned data tools.

Travel renewals or new business needs:

• Pro-actively prepare to renew / re-source agreements with expiring term dates.

• Construct financial and qualitative models to provide fact-based assessments of suppliers’ abilities to meet / exceed Strada’s needs at competitive price points.

• Lead Internal teams through the strategic sourcing process transactions.

• Lead in sourcing selection, following Strada’s processes and controls.

• Draft and negotiate contracts, in partnership with Legal, Finance and Business partners.

Required Skills & Knowledge:

• BA/BS in business, finance, supply chain management or appliable field.

• Advanced level knowledge of Travel operational processes.

• Advanced level knowledge managing client and/or third-party supplier contracts, with a detailed understanding of Terms and Conditions of the Services Agreement, Statements of Work and Fee Schedules

• Deep expertise in overseeing Governance routines and processes: change orders, Service Lev