Salary range is:

$82,256.00 - $105,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.

The CCC Intelligent Experience Cloud, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

 

The Role

Reporting to the Senior Director of HR Shared Services, the Supervisor, HR Operations supports the HR Centers of Excellence (COEs) and HR Business Partners (HRBPs) in the management of the company’s SOC-1 and Federal, state, and local compliance requirements, EEO reporting, background check administration, and a variety of operational processes and reporting requirements.

The Supervisor is accountable for implementing, administering, measuring, and leading all HR compliance activities, ensuring the integrity of employee data within the Workday system and serves as the primary point of contact within HR to the Workday team in IT. Supervising an hourly resource, the Supervisor also oversees daily operational tasks of the function, including invoice payments, background checks, and on- and off-boarding processes, ensuring they are executed on time and with a high degree of quality and customer service.

 

Key Responsibilities:

• Manage all compliance-related training and communications for new hires and annually for existing employees & contractors; ensure 100% compliance per SOC and regulatory requirements 

• Project Lead: Manage top customer three-year background check and motor vehicle report process.  

• Support and/or lead audits (SOC) related to business and HR processes 

• Consult on employment screening processes, including background checks, reasonable suspicion, and FCRA compliance 

• Ensure accurate and timely responses to internal and external employment-related requests, audits, reviews, and other inquiries. 

• Prepare detailed reports on compliance status and partner with the People Analytics team to create dashboards that outline compliance employee tasks, metrics   

• Complete EEO reporting and annual submission/certification 

• Serve as main point of contact and HR subject matter expert between HR, Workday Learning, and IT Workday teams  

• Identify potential compliance risks and develop corrective action plans to address issues 

• Recommend and implement process improvements in operational workflows to increase efficiency and productivity for users 

• Ensure HR processes are documented and repeatable, with established metrics  

 

Requirements:

• BA/BS Degree or equivalent experience. 

• Minimum 7 years' work experience; at least 3 years administering or overseeing HR and EEO compliance 

• Demonstrated project management and problem-solving skills 

• Strong written and verbal communication skills; ability to communicate at every level 

• Analytical, wi