Supervisor, Front of House

Description

Responsible for supervising staff and services of the main dining room Establishes and maintains a standard of excellence for all guest services in the dining room.

Responsibilities

The essential functions include, but are not limited to the following:

• Develops and maintains standards and specifications of guest service
• Assists in hiring, training and supervising of assigned staff
• Assists in scheduling assigned staff
• Collaborates with internal and external departments to accomplish various tasks and projects
• Coordinates special projects
• Other job duties as assigned

Requirements

• Food service skills - Advanced
• Customer relations skills
• Managerial skills
• Training skills 
• Administration/Organizational skills

Education, Work Experience, and Other Qualifications

• High School diploma or GED with some college or technical school courses
• Food service supervision experience (1 year minimum)
• Must have reliable transportation

Physical Demands and Work Environment

• Must possess the necessary physical stamina for walking/standing/working for extended periods (up to 12 hours)
• Ability to lift up to 70 pounds repetitively
• Good body mobility with free range of motion from floor level to overhead including twisting, bending, stooping, and climbing on step ladders
• Able to work outdoors in varying and inclement weather conditions
• Will be required to be at varying heights to perform tasks
• Work will include significant amounts of bending, stretching, kneeling, twisting, climbing, and lifting on a daily basis