Supervisor Distribution Center - Retail/Key Accounts

Responsible for the implementation and supervision of the procedures and operations for the assigned departments within the Distribution Center.

May supervise various departments within the distribution center including, but not limited to: Picking, Parts, and Shipping & Receiving; monitor workflow and production for assigned areas

Based on assigned areas, may be responsible for ensuring products and parts are inventoried, ordered, received, picked, and checked on a regular basis

Manage team members including employees functioning as Assistant Supervisors, Lead Clerks, Clerks, and temporary personnel

Work closely with other departments in the Distribution Center & Customer Service to ensure on time delivery, accuracy, and customer satisfaction

Supervise directly and/or through subordinates all activities associated with providing sales rep order service from order through delivery

Responsible for recommending annual objectives and profit plan

Maintain area-specific logs and reports; help monitor and control distribution costs

Responsible for planning inventory levels on a product-by-product basis that ensures proper customer service levels while optimizing economical transportation methods

Manage import and export logistics for frames, cases, and POP being shipped to and from vendors and distribution centers globally

Monitor hours worked, provide coaching and performance reviews for team members and temporary personnel

Supervise team member’s attendance records and schedule, and ensure that the department is properly staffed at all times

Interview for open positions as needed

Ensure team members receive appropriate programs to develop technical and leadership skills, thereby stimulating personal growth and development of subordinates

Make recommendations and as appropriate, implement improvements in policies and procedures for handling, packaging, and warehousing, and keep abreast of new equipment and technological developments in areas associated with operations being directed

Establish and maintain working relationships with key personnel and communicate with internal and external clients as needed

Administer company safety program and take timely corrective action to prevent injury and destruction of company property

Assist other teams in completing special projects, or time-sensitive tasks as needed

Perform all duties as assigned

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in related field or equivalent experience

Minimum of 2 years of leadership experience in a business-related environment

Strong computer skills required; Working knowledge of AS400 or SAP preferred

Excellent interpersonal communication skills required

Excellent project management skills and experience managing large projects required. 

Must be able to prioritize work

Excellent organizational skills, detailed oriented and able to multitask

Must be able to work accurately and safely under pressure

Overtime and weekend hours maybe required

Travel domestic and international

Preferred Skills

Prior experience in Waving orders, planning workload, and measuring/monitoring productivity

Working Conditions / Physical Demands

This position generally works in a warehouse environment

While performing the duties of this job the employee is regularly required to:

• Speak clearly and concisely
• Hear clearly to understand general conversations in person, over the telephone and in large groups
• Use hands to manipulate objects and paperwork
• Use close vision and be able to focus
• Sit or stand for long periods of time
• Safely walk in warehouse environment including moving around equipment and shipping materials
• Walk between buildings in varying weather conditions
• Lift boxes and packages up to 75lbs.
• Travel by car for significant distances and airplane in varying weather conditions

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligib