Supervisor Clinical Scheduling and Staffing

The Lemuel Shattuck Hospital, operated by the Massachusetts Department of Public Health (DPH), is seeking an experienced and dynamic Supervisor for the Staffing and Clinical Scheduling Office, in the Nursing Department, at the campus in Jamaica Plain. The Supervisor provides overall supervision to the Staffing and Clinical Scheduling office and works in collaboration with the Senior Clinical Management team (Chief Nursing Officer, Director of Nursing and Assistant Director of Nursing). The incumbent in this role will track clinical positions and work with Human Resources to execute the agency’s responsibilities with the posting and hiring process. The Supervisor will be responsible for supervising time schedulers to ensure that time is accurately entered into the Self-Service Time and Attendance (SSTA) system for supervisory review and approval.

Hours: Monday-Friday 8:00-4:00PM, Weekends Off

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Works closely with Sr. Clinical Management Team as they develop Strategic plans for the hiring needs based on unit acuity; and works with HR to initiate and complete the hiring process.
• Oversees and provides technical guidance and supervision to the Staffing Office Team.
• Develops monitoring tool in collaboration with the Executive Team (CEO, COO, CNO, CMO) to monitor time reporting, benefit time usage and leave status in order to plan for staffing.
• Maintains, prepares, and provides data and analysis of staffing patterns and facility needs, including graphs and charts, to ensure Sr. Clinical Management Team has information to maintain HPPD required levels.
• Collaborates with HR to ensure Agency responsibilities during the posting and hiring process are consistent with HR guidance/requirements and ensures adherence to Mass Careers protocol. Orients new hires to the employee protocol(s) and expectations for reporting time and requesting time off.
• Analyzes overtime dependency; works with CNO to solve critical shortages by identifying positions to hire.
• Responds to inquiries from employees on payroll-related issues, Agency leave request procedures and scheduling. Resolves issues locally or escalates to EHS Human Resources as needed.
• May interact with Labor and Management to explain operations, protocols, including staffing and time-off procedures.

Required Qualifications:

• Knowledge of the methods used in preparation of charts, graphs, tables, and general reports.
• Follow written and oral instructions.
• Ability to communicate effectively in oral and written expression.
• Supervise, including planning and assigning work according to the nature of the job to be accomplished, controlling work through periodic reviews and or evaluations; determining training needs and providing or arranging for such training.
• Ability to exercise discretion in handling confidential information.

Preferred Qualifications:

• Intermediate-Expert level computer skills, including Microsoft Office programs.
• Understanding of staffing and employment concepts within a hospital organization

About the Lemuel Shattuck Hospital:

Lemuel