Studio Assistant Manager- Atlanta GA (Buckhead)

Department: Studio Team

Employment Type: Full Time

Location: Atlanta, GA

Description

OVME made its debut in 2018, capturing the hearts of both women and men with its uniqueapproach to cosmetic medicine. The inaugural studio in Atlanta, GA, received anoverwhelming response and quickly won a devoted following. Today, OVME boasts 25+locations across the United States and is one of fastest-growing brands in the field ofmedical aesthetics. ​Guided by our unwavering values of Memorable Experiences, Generosity, Trust, ThinkingDifferently, and Having Fun, we lead by example, fostering an environment that brings outthe best in each of us every single day. We extend a warm invitation to you to join us inembracing the greatness within ourselves and redirecting our attention towards what trulymatters—the greatest version of ME.

We are looking for a dedicated and results-driven Assistant Manager to lead our Medical AestheticsStudio. The Assistant Manager Role plays a critical leadership, supporting Studio Managers in dailyoperations by guiding Studio Teams to ensure a high-quality Client experience. The ideal candidatewill be passionate about building relationships, engaging the local community, and leveragingorganic marketing strategies, including event planning, to expand OVME’s customer base.

The Assistant Manager will report to the Studio Manager. 

Key Responsibilities

Operational Excellence & Studio Management: ​

• Partner with the Studio Manager to ensure smooth daily operations across all functions.​
• Oversee and optimize the appointment booking system to minimize scheduling conflicts and improve
• efficiency.​
• Troubleshoot operational and workflow challenges to maintain productivity and service quality.​
• Ensure accuracy, compliance, and confidentiality in all client records and documentation.​
• Maintain studio organization, cleanliness, and adherence to safety and health regulations.​
• Assist with inventory monitoring and operational needs to support business continuity

Leadership & Team Support: ​

• Serve as a role model for professionalism, customer service, and work ethic.​
• Step into a leadership role in the partnership with the Studio Manager, ensuring smooth day-to-day operations.​
• Act as a mentor to Studio Coordinators, and Medical Assistants providing guidance, training, and ongoing feedback.​
• Foster teamwork and accountability by checking in with Tema Member supporting coverage, and encouraging collaboration.​
• Assist with onboarding and training new hires or temporary Team Members to ensure alignment with studio processes and culture.​
• Support performance monitoring and team development initiatives.​

Client Experience: ​

• Lead by example in delivering a high-touch, luxury client experience aligned with OVME’s standards.​
• Act as a key point of contact for client inquiries, ensuring timely, professional, and empathetic responses.​
• Support the preparation and delivery of treatments to create a seamless and comfortable client journey.​
• Uphold privacy, safety, and confidentiality in all client interactions.​​

Communication & Collaboration: ​

• Serve as a liaison between clinical team, administrative, and leadership teams to ensure smooth communication and workflow.​
• Keep leadership informed of studio performance, operational challenges, and opportunities for improvement.​
• Facilitate team communication to ensure alignment on priorities, goals, and daily updates.​
• Collaborate with cross-functional teams to support studio efficiency and success.​​

Decision Making & Problem Solving​

• Build confidence in managing minor escalations and resolving operational issues.​
• Exercise sound judgment in daily decision-making and know when to escalate concerns to leadership.​
• Proactively identify opportunities for process improvement and enhanced client or team experiences.

Skills, Knowledge and Expertise

• Minimum 2–4 years of management experience, preferably within medical aesthetics or a comparable industry.​
• Demonstrates the ability to lead by example, support team members, and take initiative in daily studio operations. ​
• Proficient in all front desk responsibilities, including patience management systems, scheduling, client experience, and handling escalations.​
• Excellent communication and interpersonal abilities to foster a positive, motivating and inclusive environment for all Team Members and Clients.​
• Results-oriented with a focus on achieving pe