Student Services Program Specialist
Iowa State UniversityAbout the role
Position Title:
Student Services Program SpecialistJob Group:
Professional & ScientificRequired Minimum Qualifications:
Bachelor’s degreePreferred Qualifications:
Experience in student services, event coordination, or program management in a higher education setting.Demonstrated organizational and project management skills.
Experience managing student employees.
Experience working with databases or online content management systems.
Job Description:
The College of Health and Human Sciences (CHHS) at Iowa State University is seeking a highly organized and service-focused Student Services Program Specialist to join our Student Services Center. Reporting to the Director of Student Services, this position offers a diverse range of responsibilities in a high-traffic, multi-function center that supports students, faculty, staff, alumni, and external partners.
This role provides leadership in office operations, student orientation, career services support, and event coordination—helping ensure a welcoming and efficient environment that enhances the overall student experience in CHHS.
What You’ll Do
Student Services Center Operations
Serve as Office Manager for CHHS Student Services Center, which includes Career Services, International Programs, and Recruitment.
Oversee front office coverage, including phone, email, and Canvas accounts, and manage general online communications content.
Hire, train, and supervise Student Office Assistants.
Manage meeting rooms, office supplies, computers, copier, phones, events, and emergency preparedness policies.
Orientation Program Coordination
Plan and coordinate all new student orientation activities for CHHS.
Communicate with new students and their families through multiple channels and provide large-group presentations during orientation events.
Collaborate with departmental advisors for 16 majors to coordinate advising appointments, expectations, and schedules.
Represent CHHS in university-level orientation committee meetings.
Note: Vacation time during the month of June is very limited due to the orientation schedule.
Career Services Support
Serve as the lead in collecting, preparing, and analyzing internship data and reports for CHHS.
Act as CyHire career management system administrator, including employer job posting review and database management.
Provide day-of staffing support for Career Services events.
Event and Meeting Coordination
Assist the Student Services and Career Services Directors in scheduling meetings, preparing agendas, taking minutes, and maintaining online records.
Support CHHS events such as College of Health and Human Sciences Week and advising committee meetings.
Appointment Type:
RegularNumber of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS806Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
Original Posting Date:
August 14, 2025Posting Close Date:
August 24, 2025Job Requisition Number:
R17618Apply for this role
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