Student Financial Services - Federal Work Study Student Assistant

Work Study:

Federal Work- Study Student Information: https://www.csusb.edu/financial-aid/prospective-current-students/federal-work-study/federal-work-study-student

Eligibility Requirements

1. Must complete a Free Application for Federal Student Aid (FAFSA) for the current award year
2. Must maintain Satisfactory Academic Progress standards
3. Must be enrolled in at least half-time. (6 units undergraduate; 3 units graduate) per semester
4. Must have a federal need of at least $2,000
5. Submit all requested financial aid documentation from your To-Do-List by the due date
6. Must have an official award notification from the Financial Aid Office
7. Must be a U.S. citizen, eligible non-citizen, or permanent resident

FWS Waiting List: Students not awarded FWS may be added to the FWS Waiting List. Please email us at workstudy@csusb.edu 

NOTE: Program funding is limited, applying through the FWS Waiting List does not guarantee a FWS award.  

Job Summary:

Looking to build professional experience while helping fellow students? Join the Student Financial Services team as a Student Assistant, where you'll gain hands-on skills in customer service, office administration, and financial operations. From cashiering and handling inquiries to supporting staff with essential tasks, this role offers a behind-the-scenes look at how campus finances run smoothly. You'll also represent the department at events like orientations and advising fairs, becoming a trusted resource for your peers. It's a great opportunity to develop valuable workplace skills, grow your resume, and make a real impact on campus!

Responsibilities:

Under direct supervision, duties include but not limited to:
- Provide customer service in person, over the phone, and/or by email.
- Assist with clerical functions (i.e., file/scan paperwork, maintain an organized working environment, make deliveries around campus, etc.).
- Represent Student Financial Services at campus events such as orientation and advising fairs.
- Cashier at the Student Financial Services window and/or campus events.
- Serve as dual custodian of cash transactions.
- Assist staff with various daily functions, such as but not limited to payroll, returned warrants, stale dated checks, dunning letters, payment agreements, and Google Docs.
- Other duties as assigned.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications: 

- Cash handling experience, professional demeanor, discretion, and tact.
- Knowledge and experience using Microsoft Word, Excel, and other applications.
- Attention to detail.
- Possess strong organizational skills.
- Full-time student.
- Have and maintain a preferred minimum of a 2.5 GPA and be in good academic standing.
- Possess proper phone etiquette.
- Professional and friendly demeanor.
- Be a team player.
- Possess high ethical and confidentiality standards.
- Good communication and interpersonal skills.
- Ability to handle competing priorities.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

The application deadline is: September 19, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute