Student Aide - Student Affairs

The Student Affairs Student Aide serves as the first point of contact for students, employees and community members, contacting the Student Affairs staff and the HSI Department. Student Aides must be able to provide exceptional customer service in-person, via telephone, and through written/virtual communication. Additional duties include helping the office with special projects, working student events, and demonstrating strong compassion for all those who utilize the resources under student affairs

 

Schedule Information: Will determine based on student's availability. Must have some availability to work during the following hours: 

Monday 8 AM - 4:30 PM

Tuesday 8 AM - 4:30 PM

Wednesday 8 AM - 4:30 PM

Thursday 8 AM - 4:30 PM

Friday 8 AM - 4:30 PM

 

Maximum Hours Per Week: 15

 

Duties of Position: 

Greeting students, faculty, staff, and community in the office and at events.

Check in appointments and walk-ins as needed.

Answering incoming phone calls and making outgoing phone calls.

Taking down and relaying messages for staff.

Helping guests in the office and at events. 

Refer students to other departments for additional support as needed.

Assist with set-up and work events and workshops as needed.

 

Education Requirements: You must be a Harper student, enrolled in at least six credits during the fall and spring semesters and three credits during the summer semesters.

 

Experience Requirements: Prior customer service experience and/or office experience preferred but not required.  Foreign language skills are a plus.

 

 

Special Notes:

Due to the nature of event set-up, implementation, and tear down, students must be able to lift 15 lbs. 

A cover letter and resume may be directly attached to your application; however, this is not required.

Please be sure to update your application each semester to reflect your availability.

Employment is contingent upon a Criminal Background Check for some positions.

Employment sponsorship is not available.

We are Harper College…the college in your community. The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago. Harper College is now one of the nation’s premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago’s northwest suburbs. The College’s academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.

At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College  typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at: 

https://www.harpercollege.edu/about/directory/hr/index.php