Strategy & Operations Lead, Payouts

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As the S&O Lead aligned to the Payouts Product team, you will help define the team’s product strategy and roadmap, leveraging your knowledge of the market, competitive landscape as well as user insights. You will also own bringing emerging payouts products into the market, quarterbacking engagement with users and various user-facing teams (e.g., Sales, Support, Legal) to ensure we are presenting a cohesive and clear product offering to our users. Finally, you will set the commercial strategy for payouts products, including driving decisions around how we package and price these products to serve our target users’ needs.

What you’ll do

The ideal candidate for this role is an independent, strategic operator who is comfortable flexing between defining the overall strategy and vision for this team, and rolling up their sleeves to ensure we are executing efficiently to bring these products to market. Payouts is an evolving area of opportunity, and we’re looking for someone who is excited to accelerate Stripe’s presence in this space.

Responsibilities

• Shape product strategy and roadmap for payouts - bring market and competitive insights, as well as direct user feedback to help product and engineering teams prioritize
• Manage ongoing product betas - recruit potential new users, and help them onboard successfully onto new Stripe payouts products; bring user feedback into the ongoing product development process enabling quick iteration
• Own commercial strategy - define how we should commercialize our emerging payouts products, including thinking through pricing and packaging
• Set the foundation for how Product and GTM teams effectively collaborate, spearheading new forums and processes that can facilitate speedy feedback loops

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Strategic operator, with a consistent track record of excellence (7+ years of work experience). Prior experience working in high growth, technology companies
• Ability to add structure and clarity to ambiguous problems, where opinions often differ across stakeholders
• Passion for solving user problems, and ability to convert user insights and feedback into potential solutions and/or actions
• Ability to understand complex products and articulate their value to non-technical audiences
• A “can do” attitude, and ability to juggle multiple priorities simultaneously
• Exceptional organizational skills and attention to detail 

Preferred qualifications

•  Experience working with SQL and using data to identify trends, generate insights and solve problems
• Experience working within product management and/or product operations roles