Strategy and Operations Associate (EdTech, SaaS)

Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions.

Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives. Visit www.interplaylearning.com to learn more.

Awards & Recognition: 

• 2024 Facilitiesnet Readers' Choice Award Winners for Software
• Forbes 2024, America's Best Startup Employers
• 2024 Fast Company Most Innovative Companies
• 2024 AHR Expo Innovation Awards Winners for Software
• Built-In, Best Midsize Places to Work In Austin 2023 & 2024

Interplay Learning Ethos:

At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.

Position: Strategy and Operations Associate

As a Strategy and Operations Associate on the Strategic Growth team, you will help drive business expansion and operational improvement efforts by leading strategic initiatives, conducting market research, and supporting high-priority projects across the company. This role works closely with the VP of Growth and Director of Strategic Growth to scale Interplay’s impact.

Why this position:

• Meaningful, impactful work
• Mission-driven company
• Career development in a dynamic, high growth environment
• Passionate, collaborative team 
• Innovative product - EdTech, VR, AI

What you’ll do: 

• Assist in building and refining the strategic vision and roadmap for Interplay, identifying and evaluating whitespace expansion and business model growth opportunities.
• Lead highly visible cross-functional strategic initiatives, leading scoping efforts and securing stakeholder alignment and sharing directly with executive leadership.
• Manage research projects focused on new market entry, competitive analysis, etc., leading efforts to synthesize and communicate findings. 
• Lead operational experiments and implementation focused on key parts of the business: pricing, churn, sales, etc.  
• Support strategic partnerships that unlock growth potential in core markets.
• Assist with one-off special projects, including board meeting preparation, fundraising efforts, sales proposals, etc. 

Who you are:

• Analytical and detail-oriented, with ability to uncover insights in complex data
• Proactive problem solver who thrives in fast-paced, ambiguous environments
• Strong communicator capable of distilling complexity into clear narratives for executive audiences
• Comfortable collaborating across functions and levels, from Sales to Product to the CEO
• Eager to learn, experiment, and grow in a mission-driven, high-impact environment

Requirements: 

• BA / BS degree or equivalent practical experience
• 2+ years of management consulting, investment banking, accounting or startu