Strategic Program Delivery Director

Overview of Position:

This role serves as the strategy to execution engine for the function, providing end-to-end oversight and disciplined delivery of a portfolio of multi-year, high impact strategic initiatives. Reporting to a member of the People Org senior leadership team, the role is accountable for orchestrating execution at scale—establishing effective governance, driving cross-functional delivery, ensuring operational standards are elevated, enabling adoption, and ensuring measurable value realization across priorities that advance the organization’s long-term transformation and performance. In addition to the strategic portfolio, the Strategic Program Delivery Director manages a rotating set of targeted, timebound priorities that evolve annually to reflect organizational, enterprise, and functional strategic needs, requiring strong execution capability, change management, and sound judgment.

This role designs and implements a standardized framework for managing and governing strategic initiatives, ensuring alignment to business priorities, transparency of progress, risks and opportunities are mitigated / optimized and disciplined execution across regions, functions, and workstreams. As a force multiplier, trusted partner and problem solver to leadership, the Strategic Program Delivery Director brings structure, clarity, and momentum to complex, multiyear initiatives, translating strategy into actionable roadmaps and operating practices so strategic goals are achieved and value is optimized. The role also leads structured change management efforts, including communication, stakeholder engagement, and capability building, to embed sustainable change into operating models.

This role is a member of the Strategic Programs & Technology team within the People Organization and will primarily focus on Big Bets portfolio and other global initiatives.

In addition to the change portfolio, the role will be accountable for a set of targeted, time-bound priorities / workstreams, these will evolve year-to-year alignment with the functional strategy, the wider PO and Enterprise strategy and organizational needs.

What will be my duties and responsibilities in this job? 

Portfolio Leadership, Oversight & Value Delivery

• Lead the end-to-end delivery of assigned strategic priorities and workstream, either as coleader or with full accountability, ensuring measurable value realization and clear, sustainable outcomes.

• Own or co-own delivery of high impact, timebound initiatives, applying strong execution judgment and removing obstacles to maintain momentum.

• Translate enterprise and functional strategies into actionable execution roadmaps, including milestones, timelines, integrated plans, and defined success measures.

• Develop and manage comprehensive timelines and roadmaps for change, sequencing initiatives to optimize adoption, resourcing, and business impact.

• Provide end-to-end visibility into portfolio performance, including progress tracking, risk identification, tradeoff analysis, and timely escalation of issues.

• Act as a strategic problem solver, proactively identify execution gaps, organizational friction, emerging risks, and interdependencies, mobilizing cross functional solutions to sustain progress.

• Ensure sustainable adoption and value realization, defining success metrics and monitoring outcomes to confirm intended benefits are achieved.

Governance, Structure & Operating Practices

• Design, implement, and continuously evolve a standardized governance and delivery framework for strategic initiatives, ensuring clear intake, prioritization, sequencing, and dependency management.

• Establish consistent operating practices and accountability models to support disciplined execution across regions, functions, and workstreams.

• Ensure alignment of initiatives with enterprise, functional, and organizational strategies, capacity, and intended outcomes.

Cross-functional Partnership & Stakeholder Engagement

• Serve as a trusted partner to leadership, collaborating closely with cross functional stakeholders (e.g., Technology, Analytics, Operations, Finance, IT) to embed initiatives into operating models.

• Partner with leaders to ensure strategic initiatives are effectively integrated into ways of working across all impacted teams and geographies.

Executive Communication & Strategic Storytelling

• Deliver clear, concise, executive ready updates, insights, and recommendations to leadership.

• Translate complex data, risks, and progress into compelling, decision