Strategic Accounts Specialist - Remote

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

 

This is a remote role and can be located anywhere in the US. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Partner with Strategic Accounts Managers to maintain and enhance the relationship with the customer and grow the business.  This will be accomplished through various forms of communication including telephone, e-mail and customer visits.

• Assist in the facilitation of the selling process through ongoing support of the Strategic Account Manager and the customer. Could include equipment recommendations (partnering with local sales teams), preparation of quote/bid documents, reporting, etc.

• Partner with a variety of internal teams to ensure we are meeting/exceeding customer expectations relative to quality, order accuracy, on-time delivery dates and problem resolution.

• In conjunction with the Strategic Accounts Managers, drive specific programs for Strategic Accounts

• Meet/Exceed annual sales plan.

• Maintain Strategic Accounts database with relevant customer information.

• Attend key business meetings to enhance customer relationships as well as mitigate risk to Tennant Co.

• Central point of contact for collecting and providing data for QBR’s

 

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s degree strongly preferred 

• Minimum 5 years business experience in sales, inside sales and/or customer service

• Demonstrated experience working directly with large National/Global customers, by phone and/or in person

• Track record of successful job performance

• Strong business acumen

 

REQUIRED SKILLS AND COMPETENCIES

• Establishes a clear line of sight between customer needs and organizational objectives

• Takes initiative and ownership to identify and achieve goals and objectives

• Sets appropriate timelines and follows projects and tasks through to completion

• Examines issues from multiple perspectives to develop effective and sustainable solutions

• Effectively integrates and manages the interface between groups

• Engenders trust, does what he/she says they will do

• Exceptional organization and prioritization skills

• Functional PC and PC application skills – SAP experience preferred

• Excellent verbal communication skills and a strong presence over the phone

 

 

Begin your journey with us. Let's reinvent how the world cleans. 

 

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.