Strategic Account Executive

Job Description

JOB DESCRIPTION

Position Title: Strategic Account Executive

Reports To: Regional Vice President, Central

Department: Sales

Location: Central Region

Status: Full-Time Employee, Exempt

Summary

This position is responsible for driving new revenue growth by identifying and selling language solutions to Healthcare and Enterprise organizations within a defined base of prospective and current customers.  Product suite includes telephone interpretation, video interpretation, language proficiency testing, translation and localization as well as emerging solutions.

Major Responsibilities, but not limited to:

• Identify, engage and close sales opportunities with new Healthcare and Enterprise customers as well as existing customers that represent opportunities for growth.
• Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.
• Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives.
• Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and company marketing sources.
• Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.
• Negotiate contract terms and conditions and manage contract process through to execution
• Create sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items.
• Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.
• Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.
• Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.
• Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records.
• Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities.
• Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls).

Metrics will include (but are not limited to) the following:

• Meet or exceed annual revenue targets.
• Maintain accurate and updated pipeline.
• Minimum of 30 customers meetings per month. (Includes F2F & Video)
• Track all activity in Salesforce.com.

Qualifications:

• Bachelor’s Degree or equivalent sales experience.
• Language services industry experience.
• Proven ability to sell to top-level executives in by articulating value proposition and tangible ROI.
• Customer Centric Selling, Solution Selling
• Excellent written and verbal communication skills.
• Must be highly motivated, possess a positive attitude and have excellent organizational skills.
• Proficient in MS Word, Excel, and PowerPoint, and Salesforce.com applications.
• Travel as required (up to 50%).

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at CorporateRecruiting@languageline.com 

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.