Strategic Account Executive

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

About you 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About this role

We are seeking a highly motivated and experienced Enterprise Strategic Account Executive to join our sales team in the Bay Area/West Coast territory. The ideal candidate will identify and close new business opportunities with large enterprise-level clients (25k+ employees), build long term value in accounts, and establish key business relationships. To succeed in this role, you must understand how to navigate and manage complex sales cycles, build champions, and develop c-suite relationships. You sell on value and are excited about the mission of Udemy.

 

What you'll be doing

• Identify, prospect, and qualify new large enterprise-level business and upsell opportunities within assigned territory
• Coordinate and work with Udemy Business team (Customer Success, Solutions Engineering, Marketing, Product, Deal Desk, Legal, key executives) to ensure territory success; customer satisfaction, expansion and retention
• Build and maintain strong relationships with key decision-makers to understand clients' business objectives and challenges to effectively position our solutions as a strategic fit
• Develop and execute strategic sales plans to meet and exceed sales targets
• Lead negotiations and close complex sales deals, ensuring contracts are executed accurately and in a timely manner
• Stay updated on industry trends, market dynamics, customer feedback and competitor activities; then relay and share any insights with your team!

What you’ll have 

• We are looking for a highly motivated, over-achieving “hunter and closer” who flourishes in a fast-paced, dynamic environment 
• A minimum of 9+ years of closing experience in B2B Enterprise sales (SaaS experience preferred) or equivalent
• Success in opportunity creation and “full funnel” management of many opportunities
• Proven history of exceeding targets in selling 6-figure+ licenses/products/subscriptions to Enterprise organizations with demonstrated ownership of all aspects of territory management

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

About your Skills

• Problem Solving: You are skilled in creative problem-solving techniques to address client needs, overcome obstacles, and drive sales outcomes, ensuring customer satisfaction and business success.
• Long-term Thinker: You can visualize a long term path for customer growth and understand how to build towards your joint success. You build towards this by multi-threading and deeply understanding the unique value that Udemy creates, connecting it to what is most meaningful to your customers. 
• Curiosity: You exhibit a natural curiosity and hunger for knowledge, constantly seeking to understand market trends, customer preferences, and competitive analysis to inform strategy and drive business success.

Outbound Mindset: You possess a proactive outbound mindset, driven to identify new business opportunities, cultivate relationships with prospects, effectively communicate value and supported by your research and rigor throughout the process. Hustle is in your DNA.

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic s