Store Director

Store Director

Job Summary:

Store Directors are responsible for all operational and team member aspects of the retail store. Leads 
the success of a large box retail store with high product volumes and annual sales within the range of 
$4mm to $10mm. Store Directors manage their stores and team members in a manner that supports 
the company’s goals to meet and exceed financial and sales goals for the store. This leadership role is 
passionate about driving the business along with the people and processes to effectively support a 
fast-growing business. 

Key Roles and Responsibilities

• Manages the profitable operation of the store with an emphasis on developing and 
  maintaining a high performing team through continuous improvement of talent by recruiting, 
  selecting, managing staffing levels, follow-up action plans, training, and ongoing coaching, 
  performance support and development. Identifies and develops team members for future 
  advancement within the At Home family. 
• Ensures operational readiness at all times maintaining a neat, clean and safe store through 
  teamwork, store planning, delegation, follow-up, managing initiatives, and staff management 
  and development. 
• Provides leadership and develops and maintains a highly efficient profit center, appropriately 
  balanced between business objectives and effective human relations. Ensures the continued 
  fiscal success of At Home, as well as the satisfaction of its customers and team members. 
• Validates merchandising, freight, safety and customer standards to showcase the store 
  appropriately, protect Company assets and to create an optimal shopping and team member 
  experience. 
• Builds and manages a lean labor model through scheduling and payroll management while 
  maintaining high volume product flow and excellent customer service. 
• Creates a store environment to support a positive, safe shopping and working experience for 
  customers and Team Members while minimizing damages and shrink along with handling and 
  resolving customer and team member issues. 
• Analyzes store financial and business data through the store scorecard, including sales and 
  expenses, and develops and executes budgets, financial and operational plans and strategies 
  to maximize sales and profits. 
• Ensures compliance with Company policies and applicable laws and regulations. 
• And any additional assign responsibilities.
• Open Availability
   

Qualifications and Competencies

• High School Diploma or equivalent required; four-year degree preferred.
• At least 3-5 years Management/Leadership experience or equivalent At Home experience.
• Background Check Required.
• At least 3-5 years’ direct responsibility of leading 10 or more people or equivalent At Home 
  experience.
• At least 3-5 years’ experience direct/indirect leadership for annual revenue, operating 
  budget, or profit & loss dollars of at least $5 million in a retail big box or high-volume store or 
  equivalent At Home experience 
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to lift a minimum of 50 lbs., team lift 100 lbs. 
• Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for 
  the team member, the customer and the company in all situations. 
• Contributes to a customer-focused environment while demonstrating excellent service.
• Communicates clearly and concisely with customers, team and leadership; keeps others 
  informed and takes appropriate partnerships where necessary and possesses excellent 
  verbal, written and comprehension communication skills.
• Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and 
  team to accomplish objectives. Timely and thorough execution. 
• Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work 
  environment that is smart & scrappy, safe and fun. 
• Flexible and creative with an ability to handle multiple tasks where priorities shift with the 
  demands of the business. 
   

When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local  law.  At Home is committed to knitting diversity and inclusion