Stars Program Delivery Lead
HumanaAbout the role
Become a part of our caring community and help us put health first
Stars Clinical Taskforce team is seeking a Lead to be responsible for cross-functional operational strategy across multiple programs. This individual will work closely with multiple internal and external business partners to ensure a comprehensive, connected operational strategy across multiple work teams. The Program Delivery Lead works on problems of diverse scope and complexity with wide-ranging experience to prioritize key objectives and solutions, understand efficiencies, and influence Stars strategy.Location: Hybrid home (in office and home) Louisville, KY strongly preferred
The Program Delivery Lead develops programs designed to drive value-based relationships. Partners with leaders regarding implementation planning. Reviews and communicates results of programs.
Prioritize strategic focus areas and make recommendations for cross-functional work teams through data-driven decision making
Identify problems (internal and external) across a diverse scope and manage portfolio of solutions
Develop and own portfolio management of engagement initiatives, implementing documentation, prioritization methods, and new procedures to create efficiency
Competent to work independently at the most advanced level across multiple areas
Effectively communicate strategy and influence partners to impact Stars through story telling
Oversee current day to day operational functions, while mapping futuristic needs and enhancements (opportunities for process improvement, new technology (AI, APIs), CMS updates)
Identify and communicate opportunities and risks to business partners and leadership to anticipate downstream impacts
Use your skills to make an impact
Required Qualifications
8+ years of operational strategy development, supporting program and/or product improvement
Proficiency in evaluating complex data and using that data to tell a story and presenting it clearly
Strong presentation skills
Superb communication skills, written and verbal
Strong organizational and people leadership experience
Effective facilitator and influencer
Desired Qualifications
Master's Degree in Business Administration or a related field
Knowledge and experience in health care environment/managed care and/or Medicare Stars
PMP certification a plus
Six Sigma Certification also a plus
Clinical certification
Additional Information
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service peApply for this role
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