Staffing Strategist

Department: Catering and Events Administra 800050

Employment Type: Full Time

Location: Events

Reporting To: Jackie Carden

Description

WHO WE’RE LOOKING FOR
Continental is looking for a standout Staffing Strategist. We’re especially looking for someone who thrives while collaborating, loves building cross-department relationships and seeks open communication. A perfect culture fit would be someone who takes their work seriously but not themselves as much. And if you love food and the service industry, even better!

In terms of role specifics, we’re looking for someone obsessed with growing the Events Group’s Staffing Resource Platform as it continues to evolve within both the business and industry. This role will be focused on solution-based staffing strategies and pivotal in fostering partnerships with team members and department leads. Attention to detail is essential while maintaining operational efficiency. This candidate must be flexible on nights and weekend to be responsive to support Continental’s event business.

WHO YOU ARE

Staffing Strategist at Continental is a valuable member of our team who has/is:
Staff Interaction: Build and maintain strong relationships with staff, actively engaging with team members to understand their needs, concerns, and career aspirations, fostering a supportive workplace environment.
Payroll and Onboarding Management: Oversee payroll processes to ensure timely and accurate compensation for all staff members. Manage onboarding procedures to provide new hires with a seamless transition into the organization, facilitating their integration into the team.
Departmental Collaboration: Liaise effectively with different departments to align staffing strategies with operational needs. Promote open communication channels between staffing teams and departmental leaders to ensure clarity in staffing requirements and expectations.
Analytical Support: Leverage strong analytical skills to monitor staffing metrics, generate reports, and provide insights that inform departmental staffing decisions and improve overall operational effectiveness.
Attention to Detail: Ensure meticulous attention to detail in all staffing-related processes, from payroll accuracy to onboarding documentation, to maintain compliance and operational integrity.
Service Commitment: Embrace a guest-centric approach in all interactions, prioritizing the needs of staff and departments to enhance service delivery and personal experiences within the organization.

Adaptability: Demonstrate flexibility in managing multiple priorities and adapting to the dynamic needs of the organization while effectively responding to emerging challenges and staffing changes.
Continuous Improvement Advocate: Champion ongoing refinements in onboarding and payroll processes to enhance efficiency and improve staff satisfaction, fostering a culture of continuous improvement.
Career Growth Facilitation: Encourage personal and professional growth among staff by actively engaging in mentoring and providing resources for skill development and career advancement.

WHAT IMPACT YOU WILL MAKE

Staff Coordination: Oversee shift scheduling for 350+ team members, aligning skills and availability with operational requirements to ensure optimal staffing levels while proactively addressing staffing needs through sales trend analysis and event scheduling.

Collaborative Staffing Solutions: Partner with Event Group managers and Dining teams to develop effective staffing strategies and streamline internal support requests, enhancing operational efficiency.

Onboarding and Engagement: Lead post-onboarding processes to ensure seamless transitions for team members, maximizing productivity during orientation and training, while preparing detailed staff lists that clearly define roles and responsibilities for each event.

Resource Development: Establish and maintain partnerships with non-profit organizations and temporary staffing services to broaden resource options and enhance staffing flexibility, while effectively managing on-site processes during major events.
Operational Efficiency: Continuously refine staffing resources and tools to improve effectiveness, monitor the accuracy of attendance trackers, and ensure reliable data for informed decision-making.

Payroll Management: Ensure timely and accurate compensation for staffing team members, addressing payroll-related inquiries in collaboration with Finance and HR, and monitoring overtime reports to ensure proper payroll allocation.
JIRA Task Management: Assume responsibility for JIRA tasks related to staffing issues, ensuring timely updates and effective resolution of any operational concerns.


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