We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

We are looking for a Senior Systems Integrity and Process Manager with product operations, release management, system implementation, program management, consulting and/or rideshare/automotive experience. In this position, you will collaborate with Commercial Operations, IT, Engineering, Market Development, Infrastructure, Systems Engineering and Product to oversee and track commercial operations impacting software releases and drive reliability and stability improvements. In this role you will be accountable for signing-off on any new releases and driving strategic improvements to our release & change management procedures.

This is a hybrid role located in San Francisco, CA.

What you’ll be doing:

• Lead cross-functional working groups to develop and implement robust testing frameworks to support new system capabilities

• Work with product engineering and infrastructure engineering counterparts to understand upcoming changes and approve test plans

• Coordinate the implementation, testing and communication strategy for upcoming releases with operations stakeholders

• Have a breadth of understanding of different internal commercial systems at Cruise and serve as main ops point of contact for systems reliability and stability issues 

• Participate in root cause analysis and product improvement initiatives with product engineering

• Analyze past performance (release, incidents, bugs) to identify trends/opportunities for improvement

What you must have:

• Bachelor’s degree in business, engineering or a related field

• 6+ years of professional work experience in system implementation, technical program management, release management, quality assurance, product operations and (or) systems engineering

• Ability to navigate ambiguity, complexity and operate independently

• Experience communicating with executives

• Effective collaboration abilities

• Proficiency in Excel and/or Google Sheets

Bonus points!

• Prior experience in quality assurance, release management and (or) software development processes

• MBA or advanced degree

• Experience leading teams

• Experience with queries and software management

 

The salary range for this position is $146,300 - 215,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

• Our benefits are here to support the whole you:

• Competitive salary and benefits 
• 401(k) Cruise matching program 
• Medical / dental / vision, AD+D and Life
• One Medical membership
• Subsidized mental health benefits
• Flexible vacation and company paid holidays
• Healthy meals and snacks provided for non-remote employees
• Paid parental, jury duty, bereavement, family care, and medical leave
• Fertility Benefits
• Dependent Care Flexible Spending Account, subsidized by Cruise
• Flexible Spending Account 
• Monthly wellness stipend
• Pre-tax Commuter Benefit Plan for non-remote employees
• CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more ab