Staff Software Engineer – Order Management and Supply Chain Systems

Staff Software Engineer - OMS Supply Chain Systems

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

 

About the Team

At Williams-Sonoma, Inc., we build industry-leading technology solutions in the areas of OMS, PIM, Payment, Middleware, Logistics, and Care Center technologies to serve our global customers across eCommerce, Stores, and B2B channels.  The Supply Chain Systems teams within Supply Chain Engineering are responsible for the solution design, detailed technical design, development, quality assurance, performance testing, implementation, post go live validation warranty support and defining the monitoring metrics of the order management and supply chain system capabilities.

We are a multi-location team with team members in US and international locations. We are looking to add team members who have a true passion to leverage technology, learn, and grow in a fast-paced agile environment. We thrive on nimble decision making, small & empowered teams, customer testing and innovation.

About the Role

The Williams-Sonoma, Inc. Supply Chain Engineering organization is seeking an energetic and talented Staff Software Engineer to lead the Order Management and Supply Chain systems domain delivery teams, driving high-value, high-quality features to our industry-leading Supply Chain capability. At Williams-Sonoma, we build 6 of the retail industry-leading websites -- Williams-Sonoma, west elm, Mark and Graham, and the Pottery Barn family. This role will work across the entire functional domain of all the brands.  

The ideal candidate would have the ability to effectively come up with technical design for capabilities across supply chain systems, influence/participate in architectural/design discussions, strategic planning, roadmaps, and decisions to ensure we build impactful, compelling, and scalable solutions in an incremental fashion, unlocking hyper-growth, data-driven decision making and creating a world of possibilities for our customers/business. 

Success in the role requires agility and results-orientation, strategic and innovative thinking, a proven track record of delivering new customer-facing software products at scale, rigorous analytical skills, and a passion for automation and data-driven approaches to solving problems. 

 

 Responsibilities 

• Design, build and test for capabilities across supply chain systems which are highly scalable , extensible and maintainable. 
• Review and provide feedback on planned architecture, design for programs both within the OMS and Supply Chain domains as well as to other related domains.
• Collaborate with Product Management and Business partners as needed to drive results.  
• Collaborate with Production Support to continuously evaluate health of the Order Management and Supply Chain Systems.  
• Actively participate and lead if required production support triage calls for key production issues. Keep the leadership informed about the status in the fastest communication channel available at that point.
• Coach team members in coding and development skills.
• Facilitate Communities-of-Practice in critical technologies.
• Estimate development effort, perform resource allocation, plan implementations and system rollouts. 
• Assist in continually improving the Engineering organization and making it a great place to work.
• Develop a solid understanding of critical systems and processes.
• Perform other duties as required. 
   

Criteria 

• 10+ years of overall experience in developing and delivering OMS and Supply Chain solutions with multiple active tracks.  
• Strong project management skills with the ability to lead technical professionals. 
• Ability to systematically gather relevant information from different sources to address an issue and make a prompt and insightful decision. 
• Excellent organizational and leadership skills. 
• Ability to build constructive business relationships and gain the trust of others. 
• Demonstrated ability to anticipate, mitigate, and resolve conflicts across workgroups. 
• Proven experience in developing and executing plans, meeting deadlines and operating under tight time constraints. 
• Strong verbal and writte