Staff Software Engineer

As a Staff Software Engineer on the Portal team, you will be at the forefront of building and optimizing a client-facing platform where clients manage and configure their bots. You’ll work closely with AI engineers, scientists and other product engineers to integrate AI-driven insights and features, ensuring that clients can effectively monitor their bot performance and visualize the added value of our product offerings.

Why You Should Join Posh

• High-Impact Projects: Lead initiatives that directly shape our products and influence the industry.
• Collaborative Culture: Work with passionate engineers in an environment that values innovation and continuous improvement.
• Professional Growth: Opportunities for mentorship, leadership, and career advancement.
• Competitive Benefits: Enjoy a comprehensive salary and benefits package.

How You Will Make an Impact

• Lead and Innovate: Architect scalable systems and drive key projects from concept to deployment.
• Technical Leadership: Influence architectural decisions, ensuring our platforms are secure, efficient, and maintainable.
• Mentor: Guide engineers, fostering a culture of excellence and continuous learning.
• Drive Engineering Best Practices: Establish and promote software development standards, including code reviews and testing methodologies.
• Collaborate and Influence: Work closely with product managers and designers to deliver user-centric solutions.
• Enhance Performance and Scalability: Optimize applications for reliability and scalability, addressing complex technical challenges.

Who You Are

• Experienced Engineer: 6+ years in full-stack development with a focus on backend systems; proficient in TypeScript and React
• Technical Leader: 2+ years of experience leading projects and mentoring engineers.
• Architectural Expertise: Skilled in designing scalable, robust systems and anticipating implementation challenges.
• Database Proficient: Experience with relational databases like PostgreSQL or MySQL; skilled in efficient SQL queries and optimizing performance..
• Product-Minded: Passionate about delivering high-quality, user-centric solutions with a "get things done" attitude.
• Adaptable: Comfortable navigating ambiguity and adapting to changing requirements.
• Collaborative: Excellent communication skills and a team player who positively influences others.
• Advocate for Quality: Committed to writing clean, testable code and ensuring high standards of performance.
• Proven Experience: Hands-on experience building high-performing, scalable architectures—not just theoretical knowledge.
• Continuous Learner: Eager to stay ahead of technology trends and enhance both technical and leadership skills.

Technologies We Use

• Frontend: React, TypeScript, Tailwind CSS
• Backend: Node.js, TypeScript, GraphQL, Python, Kubernetes
• Database: PostgreSQL
• DevOps: GitLab, Docker, Kubernetes

Nice to Have

• Experience with LLMs
• Familiarity with UI testing tools like Cypress, Puppeteer, or Playwright.

Posh is a fast-growing, award-winning SaaS company revolutionizing the way financial institutions serve their communities. Backed by top-tier investors and with over $45 million in funding, we're making customer support more accessible, fast, and enjoyable through innovative AI solutions. Our AI assistants enhance both digital and voice channels, empowering staff and delighting customers. Come build with us and shape the future of AI in fintech.