Staff Software Engineer (Contingent)

Intro
MO helps government leaders achieve their mission by designing intuitive and sustainable customer experiences that build trust and improve satisfaction. We use human-centered design to modernize and transform customer and employee experiences. We’re a small team of interdisciplinary creatives with mission, impact, and service to others deeply rooted in our DNA. We’re naive enough to believe we can change the world and bold enough to take the chance to do it.
We combine design thinking with agile delivery methods to drive visionary, human-centered products to market. Our custom solutions range in size from completely revamping an entire application to refreshing small pieces of a larger product. Everyone at MO directly impacts the direction and success of the company, and we own our roles. We value integrity, curiosity, courage, and excellence, fostering a culture of accountability and collaboration while continuously challenging each other to grow and improve. At MO, we delight in creating products and experiences that improve lives.
Overview
We are looking for a Staff Software Engineer to help build the engineering team at MO. You will work on a cross-functional team to deliver digital services for current and future federal clients. You'll help set high standards for engineering in terms of simplicity, scalability, design, empathy, and accessibility.
The Staff Software Engineer role will be responsible for developing end-to-end systems for our state clients. The goal is to improve and simplify access to government services, making the process more secure and seamless with other government agencies. You will be involved in all aspects of projects, from strategy, planning, design, implementation, and support. This role will service new, existing, and prospective state clients as assigned.
This role anticipates approximately 10% travel.

What You’ll Do:

• Collaborate with cross-functional teams and partners to define, design, and ship new systems and features.
• Lead technical roadmap and architecture planning.
• Lead other engineers and set standards for clean, maintainable, and efficient code.
• Build relationships with customer-side engineering stakeholders and Product Owners.
• Conduct design and code reviews to ensure the quality of the codebase.
• Troubleshoot and debug complex software issues.
• Participate in the hiring process (e.g., submitting referrals, conducting interviews, improving hiring practices).Assist with pitches and proposals to prospective clients, showcasing MO’s technical capabilities and solutions.
• Collaborate with business development teams to identify opportunities for new projects and client engagements.
• Develop and present technical components of proposals to potential clients.

What We’re Looking For:

• 5+ years experience as engineering professional; experience leading delivery for one or more digital web products at scale on cloud platforms.
• Ability to prioritize, define, architect, and oversee work across the engineering team to ensure high quality while meeting our deadline goals.
• Strategic thinking about trade-offs and making recommendations about short-term vs. long-term goals.Design and implement complex software, scope projects, and lead productive code and design reviews.
• Work with product and design teams to understand user requirements and use cases.
• Experience with privacy, security, and writing software that handles PII.
• Ability to lead and mentor more junior engineers with empathy and support for their skills growth.
• Strong communication and collaboration skills.
• Proven experience working across the full development stack, including frontend web applications, backend APIs and databases, cloud infrastructure, DevOps, and pipelines.
• Proficiency with modern JavaScript, React, CSS, HTML, and related libraries/frameworks.
• Experience with Amazon Web Services (AWS), particularly with services like Connect, Lambda, QuickSight, RDS, DynamoDB, and AppSync.
• Familiarity with serverless frameworks.
• Strong understanding and experience with SQL and NoSQL document store persistence.
• Expertise in Git/GitHub version control.
• Proven experience building accessible, compliant web applications adhering to WCAG 2.2 AA standards.
• Experience with automated unit, integration, and end-to-end testing, focusing on behavioral tests and achieving high test coverage.
• Ability to implement robust Continuous Integration/Continuous Deployment (CI/CD) pipelines
• Valuable experience includes developing generative AI applications using multiple large language models (LLMs), multitenant applications, and modern government authentication systems.
• Experience evaluating