Staff Site Reliability Engineer

At Workiva, we prioritize a customer-first philosophy in everything we do. Our cloud-based systems are the backbone of our commitment to delivering top-notch solutions. As a Staff Site Reliability Engineer, you'll play a pivotal role in upholding the reliability and performance standards of our infrastructure, which forms the bedrock of our commitment to excellence. You'll lead the charge as the technical mastermind behind one or more essential components of our systems, boasting a comprehensive understanding of every aspect. Your track record of delivering top-tier solutions sets you apart, showcasing your wealth of experience, depth, and responsibility.

What You'll Do

Leadership and Influence

• Lead team members in exploring new approaches that will provide optimal, innovative solutions to identified issues

• Collaborate with architects and product managers to design comprehensive software products meeting diverse customer needs

• Foster continuous improvement in technology, methodology, and relationships across R&D

• Act as the Tech Lead within the team

Communication and Collaboration

• Resolve critical issues and assist in design decisions using professional concepts

• Clearly communicate concise technical visions and directions

• Estimate effort levels and break down complex problems into management tasks

• Manage dependencies between teams in forecasting and planning

• Provide guidance and solutions to development teams to achieve company goals

Technical Skills

• Streamline the processes to move code from development teams to a highly scalable and highly available runtime environment

• Collaborate with Cloud vendors and external technical support for upgrades, problem resolution, and design issues

• Monitor and tunes appropriate systems to ensure optimum levels of performance

• Automate tasks using open-source tools with a focus on safety and repeatability 

• Participate in on-call rotations which include 24x7 support of complex environments

Architecture

• Design complete innovative applications or solutions to meet customer needs and requirements

• Design systems to enable rapid development, high availability, and clear observability

What You'll Need

Required Qualifications

• Undergraduate Degree or equivalent combination of education and experience in a related field

• 4+ years of experience in site reliability, software engineering, or other relevant experience

Preferred Qualifications

• Experience with Go, Python, and Docker

• Experience with Amazon Web Services (AWS), Google App Engine or Google Compute Engine

• Experience with systems performance tuning and load testing 

• Familiarity with Nginx, MySQL and PostgreSQL 

• Knowledge of Git and docker 

• Experience with GitHub or other distributed VCS

• Experience writing code that works across platforms and browsers

• Experience with the latest HTML5 technologies (JavaScript/Dart/React) 

• Experience running Apache Kafka 

• Excellent verbal, written, and interpersonal communication skills

• Self-motivated with a strong propensity for action, results and continuous improvement

• Ability to thrive in high-energy, fast paced, rapidly changing environments

• Exceptional organizational skills with the ability to multitask and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines

Travel Requirement

• Minimal Travel

Working Conditions & Physical Requirements

• Reliable internet access for any period of time working remotely

How You’ll Be Rewarded

✅ Salary range in the US: $120,000.00 - $204,000.00

✅ A discretionary bonus typically paid annually

✅ Restricted Stock Units granted at time of hire

✅ 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

We believe our people are our greatest a