Staff IT Product Manager, Sales

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Job Summary:

We are seeking a strategic and experienced Staff Product Manager, Sales to lead the digital transformation of Lucid’s digital sales and trade-in experience. This role will guide a team in building and scaling customer-centric tools that power both direct-to-consumer and business-to-business sales. You will be at the forefront of developing digital experiences that span online car buying, omnichannel engagement and trade-in experiences. Your work will directly impact revenue growth, customer experience, customer acquisition, and overall sales performance.

You Will:

• Define and execute the trade-in product strategy and experience, ensuring alignment with company objectives and evolving market opportunities.
• Lead the end-to-end development of online experiences, including trade-in and valuation workflows - across desktop and mobile platforms.
• Collaborate cross-functionally with engineering, UX/UI, design, marketing, program management, and field sales to deliver seamless and high-converting online experiences.
• Leverage Salesforce CRM as the backbone of lead and opportunity management, driving consistent, data-driven selling.
• Integrate digital sales platforms with back-end systems such as Salesforce and inventory management for real-time accuracy and scalability.
• Drive digital innovation by leveraging AI, personalization, predictive analytics, and automation to increase customer engagement, lead conversion, and revenue growth.
• Define and track key performance indicators (KPIs) related to online sales funnel performance, abandonment rates, conversion rates, and customer satisfaction.
• Champion customer-centric design, using customer journey mapping, usability testing, and feedback loops to optimize digital touchpoints and interactions.
• Develop scalable, secure, and adaptable sales tech infrastructure that supports evolving user expectations and digital commerce trends.
• Own stakeholder communication and reporting, providing transparent, data-driven insights and updates to executives and cross-functional partners.
• Manage product roadmaps and backlogs, balancing short-term enhancements with long-term strategic initiatives.
• Ensure compliance with data privacy, accessibility, and security standards for all digital sales platforms and experiences.
• Lead go-to-market planning and change management, partnering with re-marketing, enablement, and training teams to drive adoption and performance.
• Monitor digital sales trends and competitor strategies, identifying opportunities for innovation and differentiation in the online sales.

You Bring:

• Over 10 years of experience in product management, with deep expertise in digital car sales, automotive technology, and adjacent sectors.
• Proven track record of building and scaling digital products, particularly in sales and commerce platforms, across web and mobile environments.
• Skilled in defining and executing product strategy—from initial concept through launch—delivering measurable business value and impact.
• Strong understanding of modern automotive technologies, including IoT, artificial intelligence, and cloud computing.
• Proven expertise with Salesforce CRM and its application in lead generation, opportunity management, and sale