Staff Infrastructure Software Engineer, Enterprise AI

<div class="p-rich_text_section" style="text-align: left;">Scale GP is building the infrastructure that makes enterprise AI seamless. We are looking for a Senior or Staff Infrastructure Engineer to act as a primary technical lead, engineering the 'paved road' for our knowledge retrieval and inference engines. You won't just be managing resources; you’ll be defining the deployment standards for Agentic workflows at scale. Your mission is to bridge the gap between complex AI orchestration and world-class infrastructure, ensuring our platform remains the most reliable destination for enterprise agents <p>The ideal candidate thrives in a fast-paced environment, has a passion for both deep technical work and mentoring, and is capable of setting a long-term technical strategy for a critical domain while maintaining a strong, hands-on delivery focus. You will architect and implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail.</p> </div> <div class="p-rich_text_section"> <p><strong>What You’ll Do:</strong></p> <ul> <li>Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers.</li> <li>Use our own data and AI platform to analyze build and test logs and metrics to identify areas for improvement.</li> <li>Define the architectural patterns for our multi-cloud infrastructure to support secure, reliable, and scalable Agentic workflows for enterprise customers.</li> <li>Enhance engineering and infrastructure efficiency, reliability, accuracy, and response times, including CI/CD processes, test frameworks, data quality assurance, end-to-end reconciliation, and anomaly detection.</li> <li>Collaborate with platform and product teams to develop and implement innovative infrastructure that scales to meet evolving needs.</li> <li>Design and champion highly scalable, reliable, and low-latency infrastructure and frameworks for building, orchestrating, and evaluating multi-agent systems at enterprise scale.</li> <li>Lead the infrastructure roadmap with a strong focus on compliance, privacy, and security standards, including designing change management and data isolation strategies.</li> <li>Own the development and maintenance of our best-in-class Agentic observability platform (logging, metrics, tracing, and analytics) to proactively ensure system health and enable rapid incident response.</li> <li>Drive developer efficiency by building automated tooling and championing Infrastructure-as-Code (IaC) paradigms throughout the engineering organization to improve workflows and operational efficiency.</li> </ul> <p><strong>What We're Looking For:</strong></p> <u