Staff Infrastructure Engineer

<p><strong>THE POSITION<br></strong>Our roster has an opening with your name on it</p> <p>As a Staff Infrastructure Engineer, you'll own the design, operation, and maturity of our Kubernetes platforms and service mesh ecosystem. We run 100+ Kubernetes clusters across AWS Cloud and Outposts. Kong Mesh sits at the heart of how our services talk to each other — securing traffic, managing policies, handling retries and timeouts. You'll bring expertise on Kubernetes and mesh and help us operate these platforms with confidence and discipline.</p> <p>This role sits in a key spot. You'll work directly with the Infrastructure Engineering Director to set standards for how we run Kubernetes and manage service-to-service communication. You'll mentor engineers on what's actually happening inside the cluster and the mesh, not just how to use them. You'll lead incident response when things break, build automation to reduce toil, and help teams adopt patterns that work reliably at our scale.</p> <p>You're a hands-on builder who understands distributed systems at depth. You care about how things work underneath, why failures happen, and how to prevent them. You write code and build tooling. You jump into incidents. You mentor others. By doing this work well, you'll directly improve reliability, performance, and how confident our teams feel running services on our infrastructure.</p> <p>In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.<br><br></p> <p><strong>THE GAME PLAN</strong><br>Everyone on our team has a part to play</p> <ul> <li> <ul> <li>Design and operate our Kubernetes platform across EKS clusters. Set standards for cluster configuration, workload isolation, resource management, and cost optimization. Build the runbooks and automation that make operations predictable.</li> <li>Own the Kong Mesh ecosystem. Mature it from a deployment into a production-grade platform with clear patterns for service-to-service security, traffic management, and observability.</li> <li>Define and implement service-to-service communication patterns. Work with teams on zero-trust networking, certificate lifecycle, mTLS policies, and how to debug when things go wrong.</li> <li>Build infrastructure-as-code, automation, and tooling that reduce toil and let teams operate reliably.</li> <li>Define what good looks like for our Infrastructure platform. Set SLOs, monitor reliability, and hold the line on quality.</li> <li>Lead incident response when Kubernetes or mesh issues impact services. Understand root cause, fix it, and make sure it doesn't happen the same way