Staff DevOps Engineer

About MCIM

MCIM – The Data Center Operating System (DCOS) is a platform that simplifies the complexities of managing a data center by bringing all functions and locations under one intuitive dashboard. 

MCIM started with a commission from a Fortune 100 financial institution to create a cloud computing solution for managing their global critical facilities. The team developed the MCIM platform based on the lessons learned from that project.

Today, MCIM is utilized by Fortune 100 and 500 companies in over 94 countries worldwide. This world-class solution is continuously improved through collaboration with users and industry organizations like The Uptime Institute.

We are looking for a skilled DevOps Engineer with expertise in AWS and

Salesforce DevOps to help us build, automate, and optimize the systems that power our

platform and managed package delivery.

Role Overview

As a DevOps Engineer at MCIM, you will play a dual role:

1. AWS Cloud Engineering – architecting, automating, and securing cloud-native

infrastructure.

2. Salesforce DevOps & Release Engineering – ensuring scalable, secure, and

repeatable delivery of our Salesforce managed package across multiple client

environments.

You will work closely with development, QA, product, and security teams to ensure reliable

deployments, automated workflows, and compliance across both AWS infrastructure and

Salesforce product releases.

Key Responsibilities

● AWS DevOps:

○ Design, build, and manage scalable, secure, and highly available infrastructure in

AWS.

○ Implement and maintain Infrastructure as Code (IaC) with Terraform,

CloudFormation, or CDK.

○ Develop and optimize CI/CD pipelines for application deployments using GitHub

Actions, Jenkins, or AWS CodePipeline.

○ Automate deployment, monitoring, scaling, and recovery of applications.

○ Implement observability solutions (CloudWatch, ELK/EFK, Prometheus/Grafana).

○ Enforce cloud security best practices (IAM, secrets management, compliance).

● Salesforce DevOps:

○ Own the end-to-end DevOps lifecycle for a Salesforce OEM managed package,

ensuring secure, reliable, and repeatable delivery to client environments.

○ Design and manage Salesforce CI/CD pipelines (Apex, metadata, packaging)

with AWS integration.

○ Define and enforce release governance for Salesforce managed package

updates, ensuring compliance with ISV/OEM standards.

○ Oversee GitHub release management lifecycle: branching, pull requests, release

orchestration, and environment management.

○ Manage parallel release processes across multiple product lines and client

deployments.

○ Build automation for Salesforce packaging and deployments across 80+

environments.

○ Implement automated testing frameworks within pipelines to ensure product

quality and security.

○ Integrate Salesforce-native DevOps tooling such as CumulusCI or Gearset.

○ Champion security-aware pipelines embedding SDLC security practices.

Required Skills & Experience

● 3+ years of hands-on DevOps or cloud engineering experience with AWS.

● Strong expertise in AWS services: EC2, ECS/EKS, S3, RDS, Lambda, VPC, IAM,

CloudFormation.

● Proficiency with Infrastructure as Code (Terraform/CloudFormation/CDK).

● Experience in Salesforce DevOps including CI/CD pipelines, packaging, and managed

package lifecycle.

● Hands-on experience with Salesforce DevOps tooling (CumulusCI, CircleCI, Salto,

SFDX).

● Strong Git/GitHub expertise including GitHub Actions.

● Proficiency in scripting (Bash, Python, Java; Apex/LWC preferred).

● Familiarity with Salesforce testing frameworks and automation approaches.

● Strong understanding of SDLC, cloud security, and compliance practices.

● Experience delivering at scale across multi-environment ecosystems.

Preferred Qualifications<