Staff Data Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them. 

• Leverage prior experience and industry standard best practices to analyze cross functional data and provide insights to business teams
• Implement snapshot processes, data refresh schedules, exception handling procedures as necessary
• Define required data integration requirements between various systems and work with extended team to get them created
• Follow all documented architecture, design & deployment processes to ensure compliance with policies
• Develop functional subject matter expertise within various areas of enterprise business processes starting with ServiceNow University
• Collaborate with IDC BI team to translate business requirements and get appropriate data solutions developed to meet business need
• Partner with Global BI team to help implement solutions for end user adoption

Qualifications

• 10+ years of experience in data warehousing/ data modeling, consulting, business intelligence or analytics space with experience in PL/SQL, Snowflake, SAP Hana and an additional object-oriented programming language (e.g., Python, Java, JavaScript)
• Hands on experience in Snowflake development activities like reporting, creating views, SQL queries, store procs / table functions
• Nice to have Snowflake core advance certification
• Ability to design, develop dashboards in PowerBI would be plus
• Understanding of technology development projects and the full technology development lifecycle Experience in training/certification related data would be a plus
• Snowflake SnowPro core/advanced certification would be a plus
• Business Orientation: Strong business acumen and understanding for how B2B business model works across different functions like Sales, Marketing, Product, Customer and Renewal
• Passion for analyzing large and complex data sets and ability to connect data to overall business process/metrics/KPIs and converting them into the information which drive business decisions

For positions in the Bay Area, we offer a base pay of $158,500 - $277,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

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Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationalit