About the Team

At DoorDash, we’re reimagining how people connect with the things they need whether it’s a meal, a grocery run, or retail essentials. From consumers to Dashers to merchants, our audience groups are at the heart of everything our design team builds. By harnessing the power of content design, you’ll shape key product experiences and bring our shared vision to life through clear, thoughtful language that makes our three-sided marketplace easier, faster, and more human.

We’re responsible for helping our Product team conceive, build, and implement various features and initiatives across DoorDash’s website and mobile apps. We also own transactional messaging and ensure a consistent taxonomy of language aligned to our UX content standards and brand guidelines.

About the Role

We’re hiring for a Content Designer to support New Verticals, which spans retail, grocery, and initiatives across both the consumer and Dasher experience. You’ll report into a Content Design manager, under our Head of Content Design, in our Product Design org.

You’re excited about this opportunity because you’ll…

• Lead the content design and user experience for New Verticals products and features, contributing to overall strategy, planning, product vision, and frameworks.
• Embed technical depth in your approach, demonstrating fluency in AI, automation, and model ops, and how they impact content systems.
• Apply systems thinking — building scalable patterns, frameworks, and parity across geographies.
• Bring new perspectives on innovation, exploring what human-centered content looks like in an AI-first world.
• Partner cross-functionally with product design, product management, research, analytics, engineering, and marketing to align language with business goals and user needs.
• Establish and evangelize content standards and guidelines as we scale our best practices.
• Collaborate with a close-knit content design team that supports each other across products.

We’re excited about you because you…

• Have 5+ years of experience in content design or closely related fields
• Bring a portfolio of end-to-end projects showing holistic design and cohesive storytelling.
• Think at a systems level, translating complexity into simple, intuitive experiences.
• Understand technical constraints and opportunities in AI/automation and how they impact product content.
• Demonstrate strong storytelling and influence with cross-functional partners.
• Are curious about emerging technologies and their impact on user experience and content design.

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.  Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details: