Staff Assistant III

Overview

The Staff Assistant III will provide primary administrative and front office support for the department of Instructional Technology and Learning Sciences—especially for students, faculty, and community members and serve as the primary administrative support for the ITLS department head. Position responsibilities include department and college document preparation especially as it intersects with areas outside of advising, including travel, ordering supplies, and the detail work of preparing the class schedule. The position will include a variety of administrative support responsibilities including extensive interaction with faculty, students, and other staff.

 

This position is eligible for excellent benefits including: 13 paid holidays, earn 22 days of paid leave and 12 days of sick leave per year, 50% tuition reduction for employee and spouse, competitive health benefits packages and a generous contribution into your retirement. View more information here: Summary of Benefits

Responsibilities

Administrative Support:

• Serves as the first point of contact for ITLS office, assisting students, faculty, staff, and visitors with a wide range of complex, varied, and often unique questions or issues.
• Support department ordering, supply, and inventory needs completing as much as possible on their own p-card including submitting p-card receipts
• Receipt attachments for all credit cards in the department
• Take lead in arranging and supporting travel for visitors including searches, graduate students, and faculty for those who want it
• Department meetings – Minutes and ordering food
• Maintain list of paid editors for format/style review of theses and dissertations
• Scheduling appointments for the Department Head, conference rooms, class spaces, and ombudspersons.
• Run reports on course enrollments each semester for business manager
• Provide general office support to students and faculty to allow the department to function smoothly and efficiently
• Support faculty in use of technology
• Act as primary liaison with facilities, with the college, and with other offices (such as ADO) that intersection with the duties as described above or as assigned.
• Take lead in annual space survey
• Take lead in department computer inventory
• Take lead in department key inventory and provide key access management
• Secondary assistance with departmental reports and databases
• Sending outgoing and distributing incoming mail
• Coordinates events with the ITSA student organization or acts as the lead event planner for department events throughout the year.
• Perform support for faculty research or high-profile external service (e.g. editorial assistant duties) as available and if cleared by department head.
• Performs miscellaneous job-related duties as assigned

Course & Academic Support:

• Support, enact, and be detailed set of eyes on course scheduling
• Implement class schedule in appropriate University system
• Show and update course information on department pages
• Assist faculty/staff in administering and compiling course evaluations
• Be the primary contact for course material requests

Qualifications

Minimum Qualifications

• Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor’s degree is required.

Knowledge, Skills, and Abilities

• Good organizational skills.
• Skilled with computers and related software.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Strong verbal and written communication skills.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work without supervision.
• Knowledge of University policies and procedures.
• Excellent customer service skills.

Required Documents

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

 

**Document size may not exceed 10 MB.**

Advertised Salary

$43,000 minimum, commensurate with experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

The Instructional Technology & Learning Sciences department is composed of fifteen faculty with specializations in several areas including gaming, STEM education, asse