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Staff Analyst
City of Houston4200 Leeland, United Statesfull_timeVerifiedPosted 22 Jul 2026
💰 $181,157/yr($145,800/yr – $181,157/yr)
About the role
Posting number: 38741
Department: Houston Public Works
Job classification: STAFF ANALYST
Posting type: Open
Categories: Public Works, Office and Administrative Support
Summary
All Persons InterestedApplications accepted from: ALL PERSONS INTERESTEDService Line/Section: Utility Billing/Business Support Services
Reporting Location: 4200 Leeland*
Workdays & Hours: Monday - Friday, 8:30am - 5:30pm*
*Subject to Change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS:
The Staff Analyst will provide professional analytical and administrative services to the Sr. Staff Analyst and to the Assistant Director of Business Support Services.
Responsibilities:
- Investigates and makes recommendations for addressing issues of medium complexity and/or sensitivity.
- Manages and assists reporting, analytics, and process improvements individually and on a team basis.
- Completes special projects as assigned, working on a wide variety of financial, administrative, professional, analytics and process issues and problems of simple to medium complexity.
- Represents supervisor at meetings and functions generally to gather information.
- Leads informational meetings for internal stakeholders on internal KPIs, metrics, and insights.
- Performs data validation, data analysis, statistical analysis, root cause analysis, and compile performance metrics and descriptive statistics for operational leadership.
- Handles highly confidential information.
- Supports internal and external stakeholders, executives, and managers in generating analytics, data pulls/processing, and insights.
- Prepares, edits and revises processes, solutions, documentation, and tools.
- Responds to correspondence, requests for information, etc. as assigned by supervisor.
- May participate in the review and development of management and administrative policies, procedures and master plans with both short and long-term objectives.
- Translates KPIs and data into operational recommendations and solutions for problems of simple to medium complexity as assigned by supervisor.
- Interprets administrative policies and applies them to data and operations.
- Participates in evaluation and design of workflow, processes, and various operations.
- Develops technological solutions using Power BI and Excel for continuous improvement as well as other appropriate applications within Utility Billing.
Technical Skills
- Documentation & Communication: Word, PowerPoint, Teams, SharePoint.
- Analytical: Excel, Power BI
- Project Management: Gant Chart and similar tools
Core Competencies
- Research
- Problem-solving
- Communication & Presentation
- Collaboration Across Departments
- Critical and strategic thinking
- Project coordination
- Documentation
WORKING CONDITIONS
The position is physically comfortable; the individual has some discretion about walking, standing, etc. A portion of these duties will involve the ability to be detailed, speak and write effectively; otherwise, regular office atmosphere with occasional periods of stooping, bending, and lifting up 20 pounds.
This is a Department of Houston Public Works position at the Tier III Level.
Examples of duties
EDUCATIONAL REQUIREMENTSRequires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed.
Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.
EXPERIENCE REQUIREMENTS<
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