Sr. Workplace Programs Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Leads Workplace Programs, high priority HR initiatives, process change, and critical HR operations.

Overall Purpose 

The Sr. Workplace Programs Manager is responsible for managing large, complex programs that support our People Initiatives and HR roadmap and are targeted to meet one or more key company strategic business goals.  This role is a trusted advisor to leaders, as well as the lead for project/program planning, execution, communication, reporting, and risk/issue management.  The program manager must also oversee interdependency planning, and overall program adherence to compliance, security, and enterprise standards/practices.  

Essential Functions  

• Understands portfolio priorities and drives successful business outcomes by ensuring projects are aligned with priorities. 

• Manages all aspects of multiple interrelated projects within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives. This includes program level governance review of all associated projects. 

• Accountable for following project/program management framework, tracking progress, managing risk, and controlling change to ensure delivery that meets time, cost and quality objectives.  

• Monitors projects on an ongoing basis, evaluating progress, proactively works with project teams mitigating risk and effective issue resolution across programs. Provides regular updates on projects and programs to People Team Leadership and other executives. 

• Establishes best practices, templates, policies, tools and partnerships to expand and mature and improve effectiveness in support of meeting business objectives. 

• Supports all internal and externally driven audits of projects within the program. 

• Engages cross project interdependency scheduling to ensure project interdependencies are documented and tracked including defining critical program level milestones within each project for visibility. 

• Provides effective leadership and coaching to all stakeholders ensuring effective delivery of project/program outcomes in terms of cost, schedule, budget and quality. 

• Develops productive working relationships with key stakeholders and ensures key project information is clearly communicated to drive fact-based decisions and improve project/business performance. 

• Monitors, analyzes, and communicates project/program performance to vested stakeholders, team members and key leaders to facilitate optimal decisions, drive awareness and maintain value proposition of project. 

• Creates and maintains master program plan for all active aligned projects and status reporting regarding program level milestones, success criteria, deliverable, dependencies, risks and issues, effectively communicating including executive leadership. 

• Creates and manages a project plan, including prioritized scope, budget, timeline, quality, risks, and business expectations; coordinate with cross-functional subject matter experts, Project Managers and/or project teams, when applicable. 

• Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data. 

• Leads strategic process improvement initiatives that result in tangible business benefits. 

• Works with management to determine the priority of requirements; consults with business leader(s) to ensure transparency to relevant information that will drive key business decisions. 

• Identifies and analyzes business process opportunities and designs and implements solutions that are aligned to strategic objectives. 

• Determines and implements the communications needed for ongoing program management and negotiates issues between individuals or teams working on projects in the portfolio to minimize miscommunications and delays. 

• Prepares project outcomes for transi