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Sr Training Associate
FanaticsUnited Statesfull_timeVerifiedPosted 31 Jul 2024
About the role
Description for Internal Candidates
Learning and Development
- Inspire continuous learning, growth, and development.
- Ability to work with and train a diverse workforce
- Supervise hourly employees through training process. May include: managing attendance, time keeping, providing feedback and assessing performance of employees
- Ability to present and facilitate sessions effectively managing group dynamics while encouraging creativity, innovation, and ownership of learning
- Stay up to date on emerging trends within learning and development.
- Demonstrate excellent organizational skills.
- Ability to collect, manage and analyze data to support Learning and Development
- Understand Manufacturing and/or Fulfillment process and workflow (Preferred)
- Work across various shifts and times during peak season hours (including day & night shifts)
- Other duties and responsibilities as assigned by leadership
Building and Navigating Relationships
- Ability to effectively collaborate and support others to design and deliver custom and effective learning solutions that maximize employee engagement, development, and business outcomes
- Support and partner with teams to design and deliver training for corporate initiatives that maximize employee engagement, development, and business outcomes
- Collaborate cross-functionally, operate in a professional environment, and navigate organizational dynamics
- Lead seasonal onboarding process to effectively train seasonal employees to meet business demands
Manage Training Programs
- Coordinate and facilitate Learning Management System
- Facilitate instructor led training events.
- Observe and evaluate training programs, individual trainers, and team leaders to drive improvement and efficiency
- Conduct train-the-trainer certification(s) for facilitators and/or site coordinators that support learning initiatives
- Develop and utilize tracking process to measure effectiveness of training programs, including orientations. Using feedback, continuously strive for improved training programs and processes.
- Coach and develop Learning Ambassadors through mentoring, observations, OJT, and in person training sessions
EDUCATIONAL REQUIREMENTS:
- Minimum of 1 to 3 years of experience in Learning and Development or Training
Knowledge Skills and ABILITIES:
- Bi-lingual (Spanish) Preferred
- Outstanding interpersonal, communication, and leadership skills
- Ability to work with and influence team members and key stakeholders
- Ability to manage competing priorities and balance multiple projects in a dynamic, fast-paced environment and respond quickly to feedback through iterative design
- Self-starter with strong initiative, energy, and accountability with the ability to work autonomously and in a team environment
- Proficient in Microsoft Office and Adobe Captivate (or other rapid authoring tools)
- Comfort with new technology and ability to learn quickly and use new software applications
- Displays passion for learning and development.
WORKING CONDITIONS:
Flexible availability during Peak Seasons and comfortable in warehouse environment.
PHYSICAL CONDITIONS:
- Must be able to stand 6 to 8 hours per day.
- May be expected to walk 5 to 10 miles per day.
- Must be able to lift and carry up to 50 lbs.
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