Sr. Technical Product Manager, AI/ML

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Job Description Summary
As the organization focuses on AI based Personalization as a core priority, the AI/ML Platform team has a strong role to build the AI/ML infrastructure and Platform necessary to scale and support this new initiative that’s expected to see a step function growth in AI ML. We are looking for a strong Senior Product Manager with a deep understanding of the AI/ML Platform stack as well a strong business acumen that can partner with the Data Scientists and ML Engineers in delivering a best-in-class AI / ML Platform.

Job Description:

Job Description

Key Responsibilities: 

• Develop a long and short-term product vision and strategy for the AI/ML Platform stack
• Communicate Product priorities and build consensus with engineering, customers & other stakeholders
• Continuously engage with Data Scientists and Product domain teams to identify new AI business cases to be successfully onboarded on the platform while keeping a pulse of how well the platform is performing for the existing business cases
• Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (Software Engineers, Data Scientists, ML Engineers, Data engineers, Product Analytics, and business teams).
• Define and measure key performance indicators to evaluate and understand product value.

Requisite Experience: 

• Strong Product Management track record in delivering Enterprise scale AI Platforms in top-tier companies.
• Deep expertise in AI/ML Platform tech with a strong platform mindset.
• Strong business and technical acumen. You’ll be expected to help define and drive technical requirements.
• Excellent time management skills with ability to manage a large, diverse set of to-dos – vigorously prioritize, stay on top of multiple work streams, monitor progress, hold owners accountable. 
• Have a strong execution bias and deep passion for solving customer problems, specifically reducing friction in customer experiences.
• Have strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling manner 
• Ability to influence at all levels of the organization and across multiple domains. 
• 7 - 10 years experience in Product Management
• BS or MS in STEM is strongly preferred  

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

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Pay