Sr Tech Prod Owner, Care Delivery Logistics - CDH

Focus Area: Develop and implement a comprehensive strategy to establish virtual care delivery logistics capabilities. This includes creating an integrated ecosystem of features for medical order integration, home technology management, delivery of goods, medications, and equipment, dispatching healthcare professionals, transportation logistics, and third-party quality management.  Our focus will be to build a coordinated system by integrating multiple capabilities that are developed internally, procured, or created through partnerships. Emphasis will be on scalability and automation to reduce the administrative burden and minimize intermediary involvement in in-home care delivery.

- Lead the entire product lifecycle management, from conceptualization and strategic planning to development, launch, and ongoing optimization.
- Collaborate with diverse teams including engineering, design, facilities, and clinical stakeholders to deliver innovative product solutions aligned with business objectives.
- Shape product vision and strategy through comprehensive market research, competitive analysis, and customer feedback to prioritize features and roadmap.
- Ensure technical feasibility and scalability of product solutions by working closely with engineering teams and overseeing technical specifications.
- Serve as the main liaison for key stakeholders, providing regular updates on product development, managing risks, and ensuring alignment with business goals and customer expectations.

Understands and considers both the business and the technical engineering/IT needs to ensure quality digital products and related operational workflows to meet/exceed the desired business objectives. Able to perform cost, benefit and risk analysis associated with the proposed product/services and recommend alternatives for solutions throughout the product life cycle. Collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements. Performs data analysis, defines, and documents business requirements, translates business requirements to technical/engineering specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution. Technical specifications are utilized by Engineering/IT in the final technical design and eventual product build/acquisition or integration. May assist product and operations leaders to coordinate deployment of deliverables (varies by product). Provides input for development of other product documents, project charters and plans, work assignments, deliverable target dates, and other aspects of assigned work. Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment. Researches, analyzes, and validates complete and accurate business and systems requirements. Establishes scope boundaries for basic and routine products and technical requirements with accuracy and clarity. Plans and monitors work scope estimates and schedules for the defined scope of the product. Assesses and defines problems through root cause analysis and proactively brings solutions to the table. Able to read, assess and interpret vended solution architecture and translate into scope of work and technical specification requirements for integration into Mayo Clinic engineering/technology systems and product operations workflows. Understands and helps define product implementation change management requirements for those products not requiring formal Implementation Team resourcing. Demonstrated experience leading teams in Product Owner capacity.

Bachelor's Degree and 5+ years of relevant technical experience. OR HS diploma/GED 9+ years of relevant technical experience.
Must have healthcare and EPIC API expertise
Certification in Scrum Product Owner within 1 year

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diver