Sr. Team Leader, Data Quality

Description

WHO WE ARE

Rooted in community for more than 40 years, Communities In Schools (CIS) strives to bring community resources inside public schools, where they are accessible, coordinated, and accountable. Founder Bill Milliken said, “It’s relationships, not programs, that change children. A great program simply creates the environment for healthy relationships to form between adults and children. Young people thrive when adults care about them on a one-to-one level, and when they also have a sense of belonging to a caring community.” 

CIS programs are conducted annually throughout the United States, serving 3,270 schools; 1.8M students with over 15,000 community volunteers and 118 CIS affiliate organizations across the country. Their programs for students include providing needs assessments, support teams with corresponding plans to address academic and non-academic needs, delivery of multiple tiers of support for both students and families, progress monitoring and evaluation and assessment with parents and student support systems.

MISSION AND VALUES

Communities In Schools (CIS) is “all-in” for kids. It is our passion—it is our mission. At the National Office, CIS collaborates with local affiliate organizations to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. We are the nation’s largest dropout prevention organization, and we achieve our mission by hiring bright, creative, and innovative team members who demonstrate a passion for what they do. 

CIS also holds the following talent beliefs: 

• Every staff member is passionate and committed to the mission.
• As a National Office, CIS employees have a responsibility to live our values and integrate principles of diversity, equity, and inclusion across the organization and lead by example.
• In turn, CIS is committed to continuously improving decision making, incentivizing creativity, and building engagement. We do this by building a diverse workforce, fostering a climate of inclusion, and shaping business practices and policies that promote equity.

ABOUT THE ROLE

The Communities In Schools National Office is seeking a Sr Team Leader who will serve as a critical member of the Organization Health team. The Sr Team Leader will manage staff who are responsible for implementing front-end system enhancements and providing ongoing training and support to the network. The Sr Team Leader will also lead the team in creating resources and facilitating network training; completing the annual data verification process; and conducting data analysis. The Sr Team Leader is a self-starter with strong project management skills, an acute attention to detail, and a demonstrated track record of building and maintaining relationships. This role reports directly to the Director, Data Quality in the Organization Health Department. 

Primary Duties & Responsibilities

Management of Network Support and End-User Resource Development (30%)

• Train and provide coaching to data team members to provide effective and efficient help-desk support to the network. 
• Manage a team to provide ongoing support to the CIS network of affiliates in their use of the web-based data management system (CISDM). 
• Provide thought-leadership on the content and design of network resources, webinars, meetings, and events.
• Manage the resource development process to include training and coaching to data team members to create clear, accurate and professional end-user resources.
• Execute a communications plan to inform the network of recent system developments and training resources.

Management of Low-Code System Development and General Testing (30%)

• Innovate and propose improvements to the front-end design of the data system to improve user experience and system functionality.
• Communicate functional requirements to the analyst team. 
• Coordinate and perform QA tests to ensure data integrity and quality of system changes and report development.
• Manage low-code system development using a defined process for tracking the timeline, progress, and completion across multiple instances. 
• Run routine and ad-hoc queries as requested by CIS organization(s).

Coordinate Annual Data Collection Process (20%)

• Participate in and lead a team to complete the End of Year verification process.
• Project management of data publications.

Data Reporting and Visualization (10%)

• Coordinate with supervisor to activate tableau dashboards that inform the team about network data needs and resources.