Sr Staff IT Software Engineer (Salesforce Servicecloud)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

As the Salesforce Developer, you will interface directly with business users and enterprise BSAs to understand business requirements, define solution architecture, create technical specs, design, develop and implement solutions focused on the Salesforce platform.

We are looking for a rock star to work on one of the larger and more complex Salesforce implementations with lots of opportunities to learn new aspects of Salesforce, gain valuable experience, and make a huge impact in a fast-growing company.

You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with end-users, executives, analysts, and technical colleagues – creating consensus and clear strategy where appropriate.

Your Impact

• Make it possible for the world’s leading cyber-security company to market, sell, quote, fulfill, and support amazing products that scale and protect our digital way of life in the era of Cloud Computing, Big Data, and AI
• Work with one of the larger Salesforce implementations, bringing your knowledge of how to develop high-quality solutions – and, more importantly, your hunger to learn and develop new technologies

Qualifications

Your Experience

• BE/B.tech Engineering or equivalent technical degree is mandatory or equivalent military experience required 
• 8 to 12 years in Salesforce development, with a minimum of 3+ years of relevant experience in Salesforce development - Service Cloud
• Multi-year, enterprise software coding experience with Lightning, LWC, Apex, Visualforce, REST, Javascript, CSS, web design, and UX design
• Must have Hands-on, practical experience designing and developing for Service Cloud and Communities
• Proven track record of designing, developing, reviewing, testing, mentoring team members, help with design for juniors, conduct design reviews, delivering scalable, high-quality solutions on Salesforce – and the real-time ability to describe these solutions and iterate on them in the interview
• Ability to work in a dynamic, fast-paced environment, pick up new skills quickly, and propose highly innovative solutions to a problem you have never seen before
• Track record of creativity, problem-solving, and good quality development and  time management
• Ability to keep up with current technology trends to assess and make recommendations on processes, designs, operations, in keeping with the latest technology
• Working closely with the team at HQ in California, including working with business partners to collect requirements and conduct UAT sessions

Additional Information

The Team 

Working at a high-tech cybersecurity company within Information Technology is a once in a lifetime opportunity. You’ll be joined with the brightest minds in technology, creating, building, and supporting tools and that enable our global teams on the front line of defense against cyberattacks. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at