Sr. Specialist, Ops Data & Process Governance

Company Description

Reporting to the Manager, Ops Data & Process Governance Americas you will be key in enhancing OPS - Delivery processes, data quality, supply chain digitalization, and operations data delivery across the Americas region. You will collaborate with cross-functional teams to develop and enforce robust data governance policies, drive significant process improvements, and maintain the accuracy and integrity of operations data. Your contributions will optimize our operations, supporting data-driven decision-making processes, and the delivery of important projects to achieve our organizational goals.

Job Description

DATA GOVERNANCE

Collaborate with the global Operations DPG team to ensure alignment with global initiatives.

Develop data governance frameworks, ensuring compliance with our corporate guidelines and standards, and data quality and consistency across systems, with focus on the transportation management data flow.

Evaluate and monitor data quality to ensure accuracy, consistency, and reliability. This includes performing data audits and utilizing data quality tools to identify and address discrepancies.

Establish and maintain data quality metrics and KPIs to measure the effectiveness of data quality initiatives.

Collaborate with internal and external IT and business teams to improve data integration and enhance data consistency in operations-delivery processes.

Collaborate with partners to understand data requirements and provide data-driven insights.

PROCESS GOVERNANCE & SUPPORT

Develop and implement tools to monitor operations - delivery processes, providing early warnings on process performance and compliance issues.

Analyze process performance metrics and data quality indicators to identify trends, anomalies, and areas for improvement.

Support continuous improvement initiatives based on monitoring outcomes, ensuring that processes remain efficient, effective, and compliant with organizational guidelines and regulatory requirements.

Improve initiatives focused on simplification and automation.

Act as SME for processes, system integration, data models, tools, and functions for transportation management.

PROJECT MANAGEMENT

Drive local projects related to operations-delivery data integration, process monitoring and improvement, from the design phase and throughout the entire project lifecycle.

Evaluate the data quality requirements for new projects. Ensure that data quality considerations are integrated into project planning, execution, and delivery.

Design and implement data quality controls and validation checks as part of project and change management processes.

Manage impacts and risks to local processes and systems triggered by global Initiatives.

Contribute to the local implementation of global projects, ensuring all changes in local processes and systems are compliant with global guidelines and standards.

Collaborate with various operations teams and other departments, including Finance, and Sales, to understand their data needs, process requirements, and supply chain resilience objectives.

Provide training and support to teams affected by changes. Help them adapt while maintaining high levels of data quality and address any issues that arise during the hypercare period.

KNOWLEDGE MANAGEMENT

Provide local trainings around operations-delivery processes and systems.

Identify and tackle knowledge gaps by creating and delivering training content.

Develop and maintain comprehensive documentation of operational processes, including data workflows.

Qualifications

3+ years of work experience in the field of data & process governance.

Proficiency in data modeling, integration, and data governance.

Expertise in transportation management and logistics within the CPG sector.

Technical knowledge of transactional, performance mgmt., and process mining platforms & systems.

Ability to understand complex system correlations.

Exceptional attention to detail and analytical prowess, enabling you to manage multiple stakeholders and projects simultaneously.

Communicate effectively with internal customers, collaborate across diverse functional teams, and liaise with global teams to achieve common objectives.

Additional Information

This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $70,400 to $105,600 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified. Range may differ for NYC