Sr Specialist, AI Software Quality Assurance Engineer – Plano, TX

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

We are seeking an experienced AI QA Engineer to join our team at Samsung to ensure software quality of AI features integrated in Samsung products.  This candidate will be responsible for understanding the industry standard AI testing method / processes and bringing this knowledge to improve AI testing processes at Samsung. 

Responsibilities

• Quality Audit -  Support examining key activities and output for each AI project milestones

• Process improvement -  Support evaluating big data / market VOCs to pinpoint current needs and improvement areas in order to improve the overall AI testing processes

• Quality index management - Support with collecting data in order to discover a software quality index.

• Failure case analysis - Support with collecting data to analyze software failure types.

Skills and Qualifications

Minimum Qualifications

• Requires a minimum 0-3 years of experience in AI / mobile device industry

• BS in Engineering, data science or related technical field

• Knowledge of SDLC & QA test methodologies i.e. Agile, Waterfall

• Strong understanding of QA best practices including test planning, test case design, defect/test management, and Bugs reporting

• A skilled specialist that completes tasks in resourceful and effective ways with strong multi-tasking ability

• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment

• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide effective solutions to improve quality

Preferred Qualifications:

• Experience or knowledge on test processes for AI features / products

• Experience or knowledge using Big Data for strengthening testing strategy / scope / process

• Experience with AI/ML testing tools such as Tensor Flow, PyTorch, and specific AI testing frameworks like DeepCode

• Strong AI analytical skills which involve critical thinking and problem-solving skills to diagnose and resolve complex issues that arise from AI system

• Familiarity with AI, Machine Learning, LLM concepts, Algorithms, Voice Assistants, IoT and/or Smart Home, prompt engineering is highly desirable

• Knowledge / experience with AI products in the mobile SW industry

• Exposure to Gen-AI, LLM, LVM models and concepts

• Bi-lingual candidate with either Korean or Spanish fluency, background in linguistics or NMT for translation

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

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